Facing TV Problems? Ask a TV Technician.
Hello, sorry to hear you are having problems. I'm Mike, the tech assigned to help you.
NOTE: My replies can take a few minutes to appear so please be patient.
Did you try unplugging the tv POWER cord yet? describe what you observed after plugging back in...
-when did you buy the tv?-what store did you buy the tv at?-what brand is the tv?-what size is the screen?