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Louie, Technician
Category: TV
Satisfied Customers: 3022
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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Trying to setup my new set but all I get is Network not

Customer Question

Trying to setup my new set but all I get is Network not detected
JA: Is there a particular streaming service you're trying to connect to (e.g. Netflix or YouTube)?
Customer: No just my antenna
JA: How is your internet connection? Have you tried unplugging your modem and router, then plugging them back in?
Customer: Don't have modem
JA: Anything else you want the TV Expert to know before I connect you?
Customer: I know that you are supposed to hit menu and then input button and select tv/antenna but what after that?
Submitted: 4 months ago.
Category: TV
Expert:  Shahid replied 4 months ago.

Welcome to
Sorry to hear that you're having trouble with this and I'll do my best to help

- Could you please get me the complete model number written on back cover or side panel of the TV?