How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Pete Your Own Question
Pete, Electronic Engineer
Category: TV
Satisfied Customers: 21417
Experience:  Over 16 years of experience installing and repairing electronics.
Type Your TV Question Here...
Pete is online now
A new question is answered every 9 seconds

Trying to set up my Bose Soundtouch 300 soundbar to my Sharp

Customer Question

trying to set up my Bose Soundtouch 300 soundbar to my Sharp Aquos TV
JA: How old is your SoundTouch?
Customer: brand-new, just bought it today
JA: What have you tried so far with your SoundTouch and your Aquos?
Customer: I connected the HDMI Arc from the sounder to the Arc input on the TV, I connected my bluray player to the sound bar. I can see the picture on the TV, but there is no sound
JA: Anything else you want the Theater Expert to know before I connect you?
Customer: not at this time
Submitted: 4 months ago.
Category: TV
Customer: replied 4 months ago.
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call.
Customer: replied 4 months ago.
Let me know if you need more information, or send me the service offer(s) so we can proceed.
Expert:  Pete replied 4 months ago.

Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

Expert:  Pete replied 4 months ago.

The soundbar will not pass a HDMI video signal to the TV.

You will need to connect the BluRay player to the TV to get a video signal.

You can then connect the soundbar to the TV using a Digital Audio cable.


Thanks for the opportunity to assist you today! Your satisfaction is my priority; I hope I have earned 5 stars!

Kindly take a moment to rate my service 5 stars and press Submit at the top of your question page; tips appreciated :)

If my service is lacking and not worth 5 stars yet, please let me know before submitting your rating and I will do my best to assist you further.