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RED POWER ON INDICATOR IS LIT.........UNIT WILL NOT TURN ON…

Customer Question
RED POWER ON INDICATOR...

RED POWER ON INDICATOR IS LIT.........UNIT WILL NOT TURN ON I PUT FRESH BATTERIES IN THE REMOTE......NO GO

Technician's Assistant: Is your TV connected to a surge protector or power strip?

SURGE PRO

Technician's Assistant: Have you tried to power reset your TV (unplugging the power for 1-2 minutes, then plugging it back in)?

YES SEVERAL TIMES

Technician's Assistant: Anything else you want the TV Expert to know before I connect you?

UNIT IS 18 MOS OLD WITH NO PREVIOUS PROBLEMS

Submitted: 10 days ago.Category: TV
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Answered in 4 hours by:
7/11/2018
TV Technician: Pete, Electronic Engineer replied 10 days ago
Pete
Pete, Electronic Engineer
Category: TV
Satisfied Customers: 20,366
Experience: Over 16 years of experience installing and repairing electronics.
Verified

Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

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TV Technician: Pete, Electronic Engineer replied 10 days ago
Unplug the TV for 10 minutes, then plug it directly into a working wall socket.If it still doesn't power on, then the TV has a fault.Let me know if you are planning on carrying out the repairs yourself, or if you are looking for a repairer in your area? --------------------Thanks for the opportunity to assist you, your satisfaction is my priority. I hope I have earned 5 stars today!Please take a moment to rate my service 5 stars and press Submit at the top of your question page; tips appreciated :)If my service is lacking and not worth 5 stars yet, please let me know before submitting your rating and I will do my best to assist you further.Pete.--------------------
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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