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No picture and no sound` there is power to the back of the…

No picture and no...

No picture and no sound` there is power to the back of the case, the power on light on the front below the screen does not. the unit was plugged into a surge protector and nothing els light up

Technician's Assistant: Are there any HDMI cables or A/V jacks (red, yellow, and white cables) plugged into your TV?

Yes

Technician's Assistant: Was there a power outage recently?

Yes

Technician's Assistant: Anything else you want the TV Expert to know before I connect you?

The light on front does not come on now also this unit is about 12 years old

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Answered in 5 minutes by:
6/28/2018
Nathan
Nathan, Installer
Category: TV
Satisfied Customers: 31,512
Experience: Custom home theater installer, authorized dealer top brands.
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Hi, I'm Nathan.
Sorry to hear that you're having trouble, but I'll do my best to help you.

What is the brand and model number of the tv?

Nathan
Nathan, Installer
Category: TV
Satisfied Customers: 31,512
Experience: Custom home theater installer, authorized dealer top brands.
Verified
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stevenl1469
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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