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It has been working well. i have sound but no picture. There…

Customer Question
It has been working...

It has been working well. i have sound but no picture

Technician's Assistant: Are there any HDMI cables or A/V jacks (red, yellow, and white cables) plugged into your TV?

Yes there are

Technician's Assistant: Was there a power outage recently?

No was working well befroe

Technician's Assistant: Anything else you want the TV Expert to know before I connect you?

No I just have a black screen with sound

Submitted: 1 month ago.Category: TV
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Answered in 7 minutes by:
6/28/2018
TV Technician: Aric, Technician replied 1 month ago
Aric
Aric, Technician
Category: TV
Satisfied Customers: 47,827
Experience: 15+ years in the field. Owner of AV Installation, OEM and Repair company
Verified

I'm reviewing your details and will reply shortly.

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TV Technician: Aric, Technician replied 1 month ago

What's the model number off of the back of your TV and roughly how old is it

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TV Technician: Aric, Technician replied 1 month ago

Right now we have no idea what TV you even have. Provide some details if you're looking for help with the question you posted.

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Customer reply replied 1 month ago
I have no idea about the problem. I am not happy with the cause i don't know what to look for. so , will put it in the rubbish and purchase a new one at some stage. I am not too happy with the service cause I wouldn't where to start looking. also not happy to pay out the total amount which was quoted, i was under the impression that it will cost in total the sum of £3.00 for your advice. Please cancel this chat forthwith. Thank
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