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My tv keep showing detected input source, none of my hdmi…

Customer Question
My tv keep showing...

My tv keep showing detected input source, none of my hdmi work now

Technician's Assistant: What's the brand and model number of your TV? How old is it?

philips 32hfl5662l/f7

Technician's Assistant: Does the TV menu work? Do you have the same problem on all sources/inputs?

Sometime , yes

Technician's Assistant: How long has this been an issue with your 32HFL5662L? What happened right before this?

It work fine about a week ago, then it start show that, now none of these input work

Technician's Assistant: Anything else you want the TV Expert to know before I connect you?

That it..

Submitted: 17 days ago.Category: TV
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Answered in 3 minutes by:
5/31/2018
TV Technician: Aric, Technician replied 17 days ago
Aric
Aric, Technician
Category: TV
Satisfied Customers: 47,219
Experience: 15+ years in the field. Owner of AV Installation, OEM and Repair company
Verified

I'm reviewing your details and will reply shortly.

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TV Technician: Aric, Technician replied 17 days ago

How old is the TV roughly please- over a year? Also have you tried more than one source and also more than one cable to conclude the ports on the TV are indeed the culprit?

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Customer reply replied 17 days ago
it about five years old , but i brought it for a freind about two month
TV Technician: Aric, Technician replied 17 days ago

Reply to the rest please so we can proceed.

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Customer reply replied 17 days ago
just the hdmi
TV Technician: Aric, Technician replied 17 days ago

Let me try this again- what SOURCES are you trying (example: cable box, dvd, home theater, etc.)?

Also HAVE YOU tried another HDMI cable??

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TV Technician: Aric, Technician replied 17 days ago

?

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TV Technician: Nathan, Installer replied 15 days ago
Nathan
Nathan, Installer
Category: TV
Satisfied Customers: 30,071
Experience: Custom home theater installer, authorized dealer top brands.
Verified

Hello and sorry to hear you're having trouble,

Do you still need help with this?

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TV Technician: Nathan, Installer replied 12 days ago

Hello, it appears your question is still open.

Do you need more help with this?

Please note: You have already paid your fees to the site; I'd like to help you and provide value for that fee, but I do need to communicate with you here to do so, if more help is needed.

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Louie
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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