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I'm haveing problem getting tv out of headphone mode. Its a…

Customer Question
I'm haveing problem getting...

I'm haveing problem getting tv out of headphone mode

Technician's Assistant: What's the brand and model number of your TV? How old is it?

Its a sharp model Lc-43N6100U only year old

Technician's Assistant: Does the TV menu work? Do you have the same problem on all sources/inputs?

My fiance pluged in a set of headphones in the tv and when he pulled them out the tv wont come out of it tv and everything works fine

Technician's Assistant: How long has this been an issue with your LC-43N6100U? What happened right before this?

Its been like this for couple months and tv work great before he did that with headphones

Technician's Assistant: Anything else you want the TV Expert to know before I connect you?

Nope that is the only issue I'm am having

Submitted: 22 days ago.Category: TV
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Customer reply replied 22 days ago
Can it be fixed
Answered in 1 hour by:
5/29/2018
TV Technician: Anthony_Infotech, Technician replied 22 days ago
Anthony_Infotech
Anthony_Infotech, Technician
Category: TV
Satisfied Customers: 16,096
Experience: 20+ years experience TV expert (field and bench) 9 approved qualifications in TV-ELECTRONICS
Verified

Hello
Welcome
I am sorry you are having trouble here,I am presently reviewing your question be with you very soon.

Anthony

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TV Technician: Anthony_Infotech, Technician replied 22 days ago

I am sorry for the delay here, have you ever used the set with headphones?

Can you see a headphone icon on the screen?

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Customer reply replied 22 days ago
No we haven't he just plunged them in and he pulled them out there was no sound on tv
Customer reply replied 22 days ago
I will check in morning when I plug them in I asked him when he pluged them in if he seen a headphone icon show up on screen he thinks
TV Technician: Anthony_Infotech, Technician replied 22 days ago

OK what has happened is the socket is jammed as though you have the headphones IN so using the headphone jack on the headphone lead insert and pull out 10 to 20 times let me know if this clears the issue

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Customer reply replied 22 days ago
Still didnt work
TV Technician: Anthony_Infotech, Technician replied 22 days ago
OK I did not explain this properly you need to be fairly aggressive doing that as you are trying to free the headphone socket if this does not work then the socket may need to be fairly replaced
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Customer reply replied 22 days ago
I used jewelry pliers and got it
Customer reply replied 22 days ago
Thanks for the help
TV Technician: Anthony_Infotech, Technician replied 21 days ago
That is great newsPlease could you rate me 5 stars with the rating bar of stars at the top of the page thank you the site will then release a payment to me thanks againAnthony
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Category: TV
Satisfied Customers: 16,096
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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