TV

Facing TV Problems? Ask a TV Technician.

Ask an Expert,
Get an Answer ASAP!

A question regarding Vizio model # E500i-A1 ser #

Customer Question
A question regarding Vizio...

A question regarding Vizio model # E500i-A1ser # LTYWNTBP4452652

Technician's Assistant: How old is your E500I-A1?

Not sure 5 years ?

Technician's Assistant: Does the TV menu work? Do you have the same problem on all sources/inputs?

Lets get to where I pay so I don't have to type everything twice

Technician's Assistant: How long has this been an issue with your E500I-A1? What happened right before this?

Let me pay son I can move forward

Technician's Assistant: Anything else you want the TV Expert to know before I connect you?

Nmo no

Submitted: 27 days ago.Category: TV
Show More
Show Less
Ask Your Own TV Question
Answered in 5 minutes by:
5/29/2018
TV Technician: Mike G., Technician replied 27 days ago
Mike G.
Mike G., Technician
Category: TV
Satisfied Customers: 8,330
Experience: 10 Years Audio Video Repair & Setup
Verified

Hello, I see you were chatting with the site's automated response system. I am Mike, the real life technician assigned to help you. Sorry to hear you are having problems....
Are you available to chat online with me right now?

Ask Your Own TV Question
TV Technician: Mike G., Technician replied 27 days ago

What is the issue/question with your tv?

Ask Your Own TV Question
Customer reply replied 27 days ago
Vizio model # E500i-A1
TV Technician: Mike G., Technician replied 27 days ago

What is the issue/question with your tv?

Ask Your Own TV Question
Customer reply replied 27 days ago
ser # LTYWNTBP4452652
TV Technician: Mike G., Technician replied 27 days ago

What is the issue/question with your tv?

Ask Your Own TV Question
Customer reply replied 27 days ago
Total power loss. Will not light. I have gone through various "power cycle" routines, no help.
Customer reply replied 27 days ago
Opened the set, no "burns" on the power board. In line fuse was checked, not open.
TV Technician: Mike G., Technician replied 27 days ago

Do you have 5v, 12v, 24v on CN9102 power board?

Ask Your Own TV Question
Customer reply replied 27 days ago
unknown
TV Technician: Mike G., Technician replied 27 days ago

Can't diagnose where the failure is without voltages. If you cannot test the voltages, you will have to start buying boards one at a time until the tv is fixed. Or use a local repair shop.

Ask Your Own TV Question
TV Technician: Mike G., Technician replied 27 days ago

Actually looks like there is a repair KIT with all the boards for $52. Verify with seller this is correct matching kit for YOUR tv: http://www.shopjimmy.com/vizio-e500i-a1-ltmwntdp-ltywntdp-ltywntdq-complete-tv-repair-kit-version-2.htm

Ask Your Own TV Question
TV Technician: Mike G., Technician replied 27 days ago

Did you get the message I just posted?

I do want you to be satisfied, so do you need something more?

Ask Your Own TV Question
Customer reply replied 27 days ago
I already looked, shop jimmy is out of these particular parts based upon my set #
How do I check the voltage on the power board ?
TV Technician: Mike G., Technician replied 27 days ago

Look at the link I gave you. It clearly states it is for your SERIAL number. It clearly states they have 60 kits in stock.

Ask Your Own TV Question
TV Technician: Mike G., Technician replied 27 days ago

Kit is for serial number beginning in LTYWNTBP, just like yours.

Ask Your Own TV Question
TV Technician: Mike G., Technician replied 27 days ago

Oh, sorry one digit off, my mistake.

Ask Your Own TV Question
Customer reply replied 27 days ago
What I see is set # TDP, not TBP
TV Technician: Mike G., Technician replied 27 days ago

Yep, my mistake.

Ask Your Own TV Question
Customer reply replied 27 days ago
again, how do I check voltage on the board ?
TV Technician: Mike G., Technician replied 27 days ago

Sorry I don't have time to teach you how to measure voltages. Maybe another tech here does. Good Luck

Ask Your Own TV Question
Customer reply replied 27 days ago
Great....recommend someone ?
Customer reply replied 27 days ago
Hello ?
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a tv technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Louie Your Own Question
Louie
Louie
Louie, Technician
Category: TV
Satisfied Customers: 3,022
3,022 Satisfied Customers
Experience: 25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Louie is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

I'm screaming your praises!! WOW! I plugged my TV in and bammo! The picture came on bright and beautiful. What a relief! YOU saved me some money and headache.

VMUnited States

I love this site! $9 instead of a repairman or new/used frig can't be beaten. This older woman will worry less now that she knows about this site. Bless you all.

WindyUSA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

Louie

Louie

Technician

3,022 satisfied customers

25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Rod

Rod

TV & Communications Sys Repair

2,355 satisfied customers

FCC Commercial License, Previous owner of Electronics Repair shop, 40+ years in electronic systems.

Steven

Steven

Technician

1,457 satisfied customers

Ma. Master Technician Lic. Authorized Warranty Support.

euro-pro llc

euro-pro llc

Technician

1,128 satisfied customers

20 years in TV repair,certified by all major brands- Sony,Samsung, LG,Toshiba, Panasonic, RCA,

Daniel

Daniel

Electrical Engineer

1,072 satisfied customers

BSEE (Electrical Engineer), 10+ years electronic design experience ,chip, board, component expert

Conrad

Conrad

Technician

946 satisfied customers

Training on many types of consumer electronics, training on Sony Samsung and JVC

Neil

Neil

Technician

803 satisfied customers

More than 10 years experience repairing TV's and electronics equipment.

< Previous | Next >

Related TV Questions
No video. Tv screen. I hook the one up stiil no video. had
i hook the one up stiil no video . had lightneen friday… read more
Neil
Neil
Associate Degree
2,630 satisfied customers
I have a Lorex LH160 ECO6 series DVR with five cameras
Hello Pearl, my name is***** have a Lorex LH160 ECO6 series DVR with five cameras attached. The system has run without problems for the past four years. And with no warning it has completely shut down… read more
Neil
Neil
Associate Degree
2,630 satisfied customers
I can't get any channels on my TV. Is this a widespread
I can't get any channels on my TV. Is this a widespread problem? Or do I need a repair man.? … read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
I am interested in purchasing an anti-glare film for my
I am interested in purchasing an anti-glare film for my Samsung TV. The model number is ***** … read more
technicalcat
technicalcat
Computer Science
840 satisfied customers
I have a Samsung tv model un65js 9500 fxza. has black screen
I have a Samsung tv model un65js 9500 fxza. has black screen and no sound. I am a tech and need to know how and where to measure t con , power and inverter boardalong with led back light assessment to… read more
Sam Dennis Bradley
Sam Dennis Bradley
owner
Vocational, Technical or Trade School
59 satisfied customers
The tv wont turn on. Directly to an outlet. Right now the
yes, right now the back is removed, I have replaced the X & Y main, power board and logic board … read more
Dan T.
Dan T.
Calibration and Repair Center Supervisor
Associate Degree
5,680 satisfied customers
I have a Mitsubishi electric digital tv and the no picture
I have a Mitsubishi electric digital tv and the no picture or sound the green light on the bottom don't come on … read more
Dan T.
Dan T.
Calibration and Repair Center Supervisor
Associate Degree
5,680 satisfied customers
SONY KDL- 37 EX 725 power G10 APS 313 No Power led! stby =
SONY KDL- 37 EX 725power G10 APS 313No Power led! stby = NoC6110 311v c6401 12,58v c6128 14v c6557 15,53v c6551 15,53v Q6304 316v r6301 316v Ic6351 1=316v 3-6 0v D6407 12v D6408 12v cn 6704 5=3,3v aus… read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,130 satisfied customers
I have an lg50uh5530 when u turn it on the screen will flash
I have an lg50uh5530 when u turn it on the screen will flash for a second then go black then the standby light flashes 3 times … read more
Dan T.
Dan T.
Calibration and Repair Center Supervisor
Associate Degree
5,680 satisfied customers
I have a Panasonic TC-P60GT30 with the power light flashing
I have a Panasonic TC-P60GT30 with the power light flashing 7 times and through research it appears it could be a problem caused by more than one component but I could not find a way to determine whic… read more
Dan T.
Dan T.
Calibration and Repair Center Supervisor
Associate Degree
5,680 satisfied customers
As as it's plugged in to 120v power, the red led will come
as long as it's plugged in to 120v power, the red led will come on and flash a few times, no display on screen, then shut back down. Cycles like this over and over. … read more
Dan T.
Dan T.
Calibration and Repair Center Supervisor
Associate Degree
5,680 satisfied customers
We had a power outage at home yesterday and now my Hitachi
we had a power outage at home yesterday and now my Hitachi 42HDT79 … read more
Dan T.
Dan T.
Calibration and Repair Center Supervisor
Associate Degree
5,680 satisfied customers
I HAVE A SHARP 32" TV MODEL #LC 32D 43U THAT JUST STOPPED
I HAVE A SHARP 32" TV MODEL #LC 32D 43U THAT JUST STOPPED WORKING - IT SEEMS TO BE GETTING POWER EVERYWHERE EXCEPT AT THE POWER ON /OFF SWITCH - AT P151 CONNECTOR THE PART # LC-32D 43U . HAVE SAME MOD… read more
Dan T.
Dan T.
Calibration and Repair Center Supervisor
Associate Degree
5,680 satisfied customers
I have a 60 plasma lg screen turns on very dim snow then
I have a 60 plasma lg screen turns on very dim snow then turns to black screen then powers off all within 30 seconds..the red light goes out during whole time and it clicks then shuts off please help.… read more
Dan T.
Dan T.
Calibration and Repair Center Supervisor
Associate Degree
5,680 satisfied customers
I have a LG TV that measures 35" side to side and probably
I have a LG TV that measures 35" side to side and probably 38" diagonally. … read more
Jack
Jack
technician
factory trained engineer
2,164 satisfied customers
What is the aspect ratio for HDTV screens. I want to knowso
I want to knowso I can properly size a TV for a wall in our home. … read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
I have an LG 60pm6700 - worked fine last night, but no
I have an LG 60pm6700 - worked fine last night, but no picture with sounds this morning. I've tried my laptop as an input check, and still no picture. I read there is a fuse in it?… read more
Mike G.
Mike G.
Technician
8,330 satisfied customers
The TV works fine however, the inside measurment of the
The TV works fine however, the inside measurment of the screen is 15 inches but the pictture top to bottom is only 12 inches. The side to side measure is ok as it reaces right to the frame edges. … read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x