TV

Facing TV Problems? Ask a TV Technician.

Ask an Expert,
Get an Answer ASAP!

My tv turns off and on when I have something plugged into…

Customer Question
My tv turns off...

My tv turns off and on when I have something plugged into the HDMI ports

Technician's Assistant: What's the brand and model number of your TV? How old is it?

Magnovox

Technician's Assistant: Does the TV menu work? Do you have the same problem on all sources/inputs?

50me313v/f7

Technician's Assistant: How long has this been an issue with your Magnavox? What happened right before this?

It just started happening

Technician's Assistant: Anything else you want the TV Expert to know before I connect you?

Is this free?

Submitted: 2 months ago.Category: TV
Show More
Show Less
Ask Your Own TV Question
Answered in 3 minutes by:
5/29/2018
TV Technician: Aric, Technician replied 2 months ago
Aric
Aric, Technician
Category: TV
Satisfied Customers: 47,829
Experience: 15+ years in the field. Owner of AV Installation, OEM and Repair company
Verified

I'm reviewing your details and will reply shortly.

Ask Your Own TV Question
TV Technician: Aric, Technician replied 2 months ago

How long have you owned the set for please?

Also have you tried more than one source (cable box, dvd, etc.), and additionally more than one HDMI cable?

Ask Your Own TV Question
Customer reply replied 2 months ago
I have had it for about 3 yrs
TV Technician: Aric, Technician replied 2 months ago

Also have you tried more than one source (cable box, dvd, etc.), and additionally more than one HDMI cable?

Ask Your Own TV Question
Customer reply replied 2 months ago
the menu does come up..issue for about a week
TV Technician: Aric, Technician replied 2 months ago

Are you able to actually see my replies??

Ask Your Own TV Question
Customer reply replied 2 months ago
I see your replies
Customer reply replied 2 months ago
just an HDMI. I don't have a cable box
TV Technician: Aric, Technician replied 2 months ago

Just an HDMI to what please? What's the other end of it plugged into?

Ask Your Own TV Question
Customer reply replied 2 months ago
firestick
TV Technician: Aric, Technician replied 2 months ago

Could very well be the Firestick itself, or could be the TV's HDMI ports are faulty. There's no way to check without trying another device, or another HDMI port on the set. Were you using the Firestick before on this TV without issue? Or is this the first time setting it up?

Ask Your Own TV Question
TV Technician: Aric, Technician replied 2 months ago

Let me know the following:

1) Was the Firestick working previously?

2) Have you tried another HDMI port on the TV?

3) Can you try another device on the TV (DVD player, etc.)?

Ask Your Own TV Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a tv technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Louie Your Own Question
Louie
Louie
Louie, Technician
Category: TV
Satisfied Customers: 3,022
3,022 Satisfied Customers
Experience: 25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Louie is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

I'm screaming your praises!! WOW! I plugged my TV in and bammo! The picture came on bright and beautiful. What a relief! YOU saved me some money and headache.

VMUnited States

I love this site! $9 instead of a repairman or new/used frig can't be beaten. This older woman will worry less now that she knows about this site. Bless you all.

WindyUSA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

Louie

Louie

Technician

3,022 satisfied customers

25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Rod

Rod

TV & Communications Sys Repair

2,355 satisfied customers

FCC Commercial License, Previous owner of Electronics Repair shop, 40+ years in electronic systems.

Steven

Steven

Technician

1,457 satisfied customers

Ma. Master Technician Lic. Authorized Warranty Support.

euro-pro llc

euro-pro llc

Technician

1,128 satisfied customers

20 years in TV repair,certified by all major brands- Sony,Samsung, LG,Toshiba, Panasonic, RCA,

Daniel

Daniel

Electrical Engineer

1,072 satisfied customers

BSEE (Electrical Engineer), 10+ years electronic design experience ,chip, board, component expert

Conrad

Conrad

Technician

946 satisfied customers

Training on many types of consumer electronics, training on Sony Samsung and JVC

Neil

Neil

Technician

803 satisfied customers

More than 10 years experience repairing TV's and electronics equipment.

< Previous | Next >

Related TV Questions
I have a Magnovox 50ME313V/F7 and the red light is on, but
I have a Magnovox 50ME313V/F7 and the red light is on, but it will not turn on with neither the remote or the power button. Have already unplugged and held power button and it did not turn on. … read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
When I hit the source on the remote for my Samsung tv, all
When I hit the source on the remote for my Samsung tv, all HDMI ports are grayed out, even those with a cable box connected … read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
My magnovox 32me402v/f7 won't turn on. Magnovox 32me402v/f7
my magnovox 32me402v/f7 won't turn on JA: What's the make and model of your tv, and has turning it on been a problem in the past? Customer: magnovox 32me402v/f7 no JA: Does the TV menu work? Do you ha… read more
Mike G.
Mike G.
Television Repair Technician
Vocational, Technical or Trade Scho
1,674 satisfied customers
We have a Magnovox model ZV457MG9, serial # D25813353. Our
We have a Magnovox model ZV457MG9, serial # D25813353. Our TV: LG LED LCD model LM6200. Former residences, everything worked. Now in a condo complex served by DISH. TV channels are HD 2-1 to 25-2, and… read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
My philips tv hdmi ports (2) seem to not be working.
My philips tv hdmi ports (2) seem to not be working. … read more
Aric
Aric
Technician
47,829 satisfied customers
I plug in an Amazon Fire stick to HDMI and also see virtical
I plug in an Amazon Fire stick to HDMI and also see virtical color bars like a double screen. … read more
Aric
Aric
Technician
47,829 satisfied customers
I have flat screen TV and had an apple TV hooked into one of
I have flat screen TV and had an apple TV hooked into one of the HDMI ports. My young daughters friend had the remote and was pushing the in/off button to the apple TV unit as fast as she could. I hea… read more
Aric
Aric
Technician
47,829 satisfied customers
I have a Samsung LN46A550 and the HDMI ports dont seem to
I have a Samsung LN46A550 and the HDMI ports don't seem to be working. When I have something plugged into HDMI 1 or HDMI 2 the TV just keeps turning itself off and on and with HDMI 3 I just get a "No … read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,508 satisfied customers
hi i have a vizio 1080p tv and a windows 8 toshiba lptp and
hi i have a vizio 1080p tv and a windows 8 toshiba lptp and a hdmi cable when i turn on my pc the vizio screen loads the toshiba sign for few seconds then it freezes and my lptp wont start . can u hel… read more
Aric
Aric
Technician
47,829 satisfied customers
We have a Magnovox DVD that is about4- 5 years old. How
We have a Magnovox DVD that is about4- 5 years old. How do we connect this DVD to our new Visio flat screen TV? Do we need to buy a new DVD that will be compatible with the Visio flat screen TV? We ha… read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,508 satisfied customers
I think I have my phillips dvd player plugged into my Tv.
I think I have my phillips dvd player plugged into my Tv. The player lights up and opens and closes with a dvd but nothin happens on the tv screen. Model # XXXXX serial # XXXXX… read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,508 satisfied customers
hooked up computer to tv after i moved and now the sound does
hooked up computer to tv after i moved and now the sound does not work. when i unplug the hdmi cable the sound works,but as soon as i plug it back in it stops working. picture works fine. when i go to… read more
Magic C.
Magic C.
Commercial Network Support Engineer
Associate Degree
496 satisfied customers
Just bought a blueray DVI Magnavox #MBP5120f/F7 and have attempted
Just bought a blueray DVI Magnavox #MBP5120f/F7 and have attempted to hook this up to my 42 inch Sanyo HDMI flat screen tv. However, I am not getting this at all. Your instructions are a little confus… read more
James W
James W
Account Executive
Bachelor's Degree
2,959 satisfied customers
I have a lenovo 77231GU (H405 family), and just purchases a
I have a lenovo 77231GU (H405 family), and just purchases a philips hdtv. My desktop will not appear on the TV. I've tried all three hdmi inputs on my TV. I've ruled out the TV ports and the HDMI cabl… read more
Tim Nolan
Tim Nolan
TV Repair Center Owner
Associate Degree
17,254 satisfied customers
have magnovox HD tv . using w/ a DVR . okay til comcasts
have magnovox HD tv . using w/ a DVR . okay til comcast's upgrade. now no sound. Comcast has been out 3 times_dumb,dummer & dumbest. They 've wired it several different ways. yesterday, gave me update… read more
Steven
Steven
Technician
Vocational, Technical or Trade Scho
1,457 satisfied customers
I just hooked up my Phillips tv. The picture appears almost
I just hooked up my Phillips tv. The picture appears almost 3d in nature. Characters appear to stand out from background. What can I do… read more
PramitP
PramitP
Self-Employed
Diploma
9 satisfied customers
What is the differences between these 3 model of Magnovox tvs
What is the differences between these 3 model of Magnovox tvs Model 47PFL3704D/F7, 47PFL7403D/F7, and 47MF437B/37? Thank yo9u Ann Tyler… read more
Martin
Martin
Electrical engineer
Bachelor's Degree
486 satisfied customers
I have a new 47 LCD 1080p 5000series. When i turn on the tv
I have a new 47" LCD 1080p 5000series. When i turn on the tv the volume does not all ways come on. I bought the tv 3 weeks ago #47PFL5704D… read more
Anthony F.
Anthony F.
Owner
High School or GED
70 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x