TV

Facing TV Problems? Ask a TV Technician.

Ask an Expert,
Get an Answer ASAP!

I need to sign in to amazon prime tv. I don't kn ow what…

Customer Question
I need to sign...

I need to sign in to amazon prime tv

Technician's Assistant: How old is your Prime?

I don't kn ow what you're talking about

Technician's Assistant: Does the TV menu work? Do you have the same problem on all sources/inputs?

I have haD roku folr 5 years

Technician's Assistant: How long has this been an issue with your Prime? What happened right before this?

I have been watching netflex i paY for netflex every ,onth

Technician's Assistant: Anything else you want the TV Expert to know before I connect you?

My friend told me if i had an amazon prime account i could watch amazon prime on kroku but i can't sign in

Submitted: 2 months ago.Category: TV
Show More
Show Less
Ask Your Own TV Question
Answered in 5 minutes by:
5/29/2018
TV Technician: Aric, Technician replied 2 months ago
Aric
Aric, Technician
Category: TV
Satisfied Customers: 47,774
Experience: 15+ years in the field. Owner of AV Installation, OEM and Repair company
Verified

I'm reviewing your details and will reply shortly.

Ask Your Own TV Question
TV Technician: Aric, Technician replied 2 months ago

The Roku doesn't come loaded with Amazon Prime Video, so what you need to do is "Add Channel", but clicking the link below and following the instructions:

https://channelstore.roku.com/details/13/amazon-video

Ask Your Own TV Question
TV Technician: Aric, Technician replied 2 months ago

Let me know if you need further assistance. Also, before you go, could you please click a POSITIVE RATING (by scrolling all of the way to the top of the page, and clicking 3-5 stars), so that I am credited for working with you today?

Ask Your Own TV Question
TV Technician: Aric, Technician replied 2 months ago

Did you need further assistance with this?

Ask Your Own TV Question
TV Technician: Aric, Technician replied 2 months ago

Don't post duplicate questions (we are not allowed to reply to those anyways). Read my posts here on this page and REPLY BACK if you are still stuck on something.

Ask Your Own TV Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a tv technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Aric Your Own Question
Aric
Aric
Aric, Technician
Category: TV
Satisfied Customers: 47,774
47,774 Satisfied Customers
Experience: 15+ years in the field. Owner of AV Installation, OEM and Repair company

Aric is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

I'm screaming your praises!! WOW! I plugged my TV in and bammo! The picture came on bright and beautiful. What a relief! YOU saved me some money and headache.

VMUnited States

I love this site! $9 instead of a repairman or new/used frig can't be beaten. This older woman will worry less now that she knows about this site. Bless you all.

WindyUSA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

Louie

Louie

Technician

3,022 satisfied customers

25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Rod

Rod

TV & Communications Sys Repair

2,355 satisfied customers

FCC Commercial License, Previous owner of Electronics Repair shop, 40+ years in electronic systems.

Steven

Steven

Technician

1,457 satisfied customers

Ma. Master Technician Lic. Authorized Warranty Support.

euro-pro llc

euro-pro llc

Technician

1,128 satisfied customers

20 years in TV repair,certified by all major brands- Sony,Samsung, LG,Toshiba, Panasonic, RCA,

Daniel

Daniel

Electrical Engineer

1,072 satisfied customers

BSEE (Electrical Engineer), 10+ years electronic design experience ,chip, board, component expert

Conrad

Conrad

Technician

946 satisfied customers

Training on many types of consumer electronics, training on Sony Samsung and JVC

Neil

Neil

Technician

803 satisfied customers

More than 10 years experience repairing TV's and electronics equipment.

< Previous | Next >

Related TV Questions
I just need help getting Amazon app on my tv. I signed up
I just need help getting Amazon app on my tv. I signed up for Amazon Prime and I should be able to get the app on my tv. I actually do better if I can talk to someone on the phone!… read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
Need information on amazon tv. I. I don't exactly understand
I don't exactly understand you are asking. i have a Roku tv I bought last year … read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
I forgot my password, prime tv, ROCA I don't know the model
It started yesterday when it would not let me watch prime tv. We have been prime members for a long time. Its just the tv … read more
Wes
Wes
Owner/Consultant
Bachelor\u0027s Degree
377 satisfied customers
I have Amazon Prime video on my smart tv and today this
I have Amazon Prime video on my smart tv and today this appeared on my TV screen "Internet Connectivity Problem" There's an internet connection problem. Check the device's internet setting, data cable… read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
We have a panasonic smart tv bought in 2013. We do not seem
We have a panasonic smart tv bought in 2013. We do not seem to have Amazon prime in the apps. Can we get it? I am Prime member. … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
I have not been able to watch anything on Amazon Prime Video
I have not been able to watch anything on Amazon Prime Video since I have had it. I have bought and rented videos and want my money back. I do not have enough band width to participate in Prime Video.… read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,131 satisfied customers
Can't sign on Amazon. Have been member fur almost 19 years.
Can't sign on Amazon. Have been member fur almost 19 years. … read more
Eldon
Eldon
BS
216 satisfied customers
Cannot get access to Amazon videos. Model M3D550KDE. Menu
menu works Net flicks works only amazon is asking for pin … read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
I have amazon prime on my tv downstairs with a firestick. I
I have amazon prime on my tv downstairs with a firestick. I have a ROKU box upstairs with my other tv that has an amazon app. When I went to sign in on the tv with ROKU I signed in but I got an screen… read more
stevenl1469
stevenl1469
26 satisfied customers
I am trying to get Amazon Prime movies on my Samsung tv. I
I am trying to get Amazon Prime movies on my Samsung tv. I found hoe to get to Amazon , but I can't register as a Prime customer … read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
I am attempting to get my Samsung TV to work with Amazon
I am attempting to get my Samsung TV to work with Amazon Prime video. I think I need to register my device but my TV is not listed. Amazon says there is a digital code that I cannot find. When I go to… read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
I just became member of Amazon Prime and I do not know how
I just became member of Amazon Prime and I do not know how to register my TV to Amazone Prime … read more
Aric
Aric
Technician
Run A/V and repair business for over
47,774 satisfied customers
When we are trying to watch Netflix, we have to sign in
When we are trying to watch Netflix, we have to sign in almost every night. That didn't start happening until a couple of months ago. … read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
I have a Roku stick on my HD TV. When I select a program on
I have a Roku stick on my HD TV. When I select a program on Amazon Prime, the program will start and then buffer constantly. Why is it buffering? I have a fiber optic internet connection with plenty o… read more
Michael Hannigan
Michael Hannigan
Bachelor\u0027s Program
239 satisfied customers
I am trying to find out if I can watch Amazon Prime Movies
I am trying to find out if I can watch Amazon Prime Movies on my Sharp Aquos TV … read more
Jack
Jack
technician
factory trained engineer
2,164 satisfied customers
I have amazon prime but don't know the 5 digit code to link
I have amazon prime but don't know the 5 digit code to link my Vizio 46 inch tv in order to watch movies.… read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
I set up my Amazon Prime account on my Vizeo last week and
I set up my Amazon Prime account on my Vizeo last week and watched a movie. Tonight it thinks I'm a guest, so won't show my Amazon Prime account and watch list. How do I get it to remember me?… read more
Michael Hannigan
Michael Hannigan
Bachelor\u0027s Program
239 satisfied customers
We have been having problems with our Netflex where it will
We have been having problems with our Netflex where it will not connect and had a technician come in and look at it. We then called Netflex and they walked us through the process of trying to get the … read more
Aric
Aric
Technician
Run A/V and repair business for over
47,774 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x