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I am trying to connect my prime account with my lg tv. Just…

Customer Question
I am trying to...

I am trying to connect my prime account with my lg tv

Technician's Assistant: What LG model do you have? How old is it?

Just purchased. Model 65UJ6300

Technician's Assistant: Does the TV menu work? Do you have the same problem on all sources/inputs?

Yes, all source inputs work

Technician's Assistant: How long has this been an issue with your 65UJ6300? What happened right before this?

We just purchased the TV. This is a new set up

Technician's Assistant: Anything else you want the TV Expert to know before I connect you?

No that is it

Submitted: 2 months ago.Category: TV
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Customer reply replied 2 months ago
I also can not connect my laptop via screen share
Answered in 5 hours by:
5/29/2018
TV Technician: Harry, Customer Service replied 2 months ago
Harry
Harry, Customer Service
Category: TV
Satisfied Customers: 2,828
Experience: IT at Justanswer
Verified

Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply. I've just logged in and saw your question waiting and I'm happy to assist you. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know.

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Category: TV
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euro-pro llc

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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