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I can’t make a work I bought an antena an is not working can…

Customer Question
I can’t make a...

I can’t make a work I bought an antena an is not working can you please help me

Technician's Assistant: What's the brand and model number of your TV? How old is it?

I bought an antena an I can make it work can you help me please

Technician's Assistant: Does the TV menu work? Do you have the same problem on all sources/inputs?

No just with the antena already fallow the steps

Technician's Assistant: How long has this been an issue? What happened right before this?

Everything works ok I just need to make the antena work

Technician's Assistant: Anything else you want the TV Expert to know before I connect you?

That is it thank you

Submitted: 2 months ago.Category: TV
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Answered in 1 minute by:
5/28/2018
TV Technician: Shahid, Technician replied 2 months ago
Shahid
Shahid, Technician
Category: TV
Satisfied Customers: 13,480
Experience: I have been repairing electronic gear since 1993 as a qualified Sony tech
Verified

Welcome to JustAnswer.com
Sorry to hear that you're having trouble with this and I'll do my best to help
NOTE: my replies may take few minutes to reach you so please be patient

- Could you please get me the complete model number written on back cover or side panel of the TV?

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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