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I am trying to record a program. I think I got it recorded…

Customer Question
I am trying to...

I am trying to record a program. I think I got it recorded but how

Technician's Assistant: What's the brand and model of your computer? And the Operating System (OS)?

So I retrieve it to watch. What do I do?

Technician's Assistant: The Computer Technician will be able to walk you through that. How long has this been going on with your computer? What have you tried so far?

Just recently. I do to DVR and what do I do then?

Submitted: 2 months ago.Category: TV
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Customer reply replied 2 months ago
I am unable to hear the tech.
Customer reply replied 2 months ago
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Secure Remote Assistance.
Customer reply replied 2 months ago
Let me know if you need more information, or send me the service offer(s) so we can proceed.
Answered in 4 hours by:
5/28/2018
TV Technician: jinsmn, Engineer replied 2 months ago
jinsmn
jinsmn, Engineer
Category: TV
Satisfied Customers: 3,117
Experience: Working experience in TV Network Station. Knowledge about Cameras, TVs, Editing Softwares and Consoles.
Verified

Hello Sir/Madam. Thank you very much for giving us an opportunity to help you. I am Jins here to assist you. Can you please let me know the manufacturer and model details of DVR ?

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Customer reply replied 2 months ago
Sony BOPS1100
Customer reply replied 2 months ago
do i need to turn on the tv?
TV Technician: jinsmn, Engineer replied 2 months ago

Are you saying about Sony BDPS1100 BluRay Disk Player? Can you please let me know how you recorded the program?

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Customer reply replied 2 months ago
I recorded the program by going to menu,guide,record,vcr, selected timer and then I can go no further.
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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