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Ant from wall goes into Arris router from Spectrum.

Customer Question
Ant from wall goes...

Ant from wall goes into Arris router from Spectrum. Direction reads Ant in-Not connected. I only have one Ant. Do I take Ant from Arris router and connect to Smart tv...Samsung 6 series-MU 6300?

Technician's Assistant: What Samsung model do you have? How old is it?

6 series- MU 6300. Brand new

Technician's Assistant: Does the TV menu work? Do you have the same problem on all sources/inputs?

This is first question.

Technician's Assistant: How long has this been an issue with your Samsung? What happened right before this?

Nothing. I'm in first stage of setting up

Technician's Assistant: Anything else you want the TV Expert to know before I connect you?

HMI? Connected to DVD blue ray but do I connect to HDMI 1,2, or3?

Submitted: 23 days ago.Category: TV
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Customer reply replied 23 days ago
What to do with multi-colored short wire connectors? Do I need additional wires so that they will function?
Answered in 1 hour by:
5/28/2018
TV Technician: Pete, Electronic Engineer replied 23 days ago
Pete
Pete, Electronic Engineer
Category: TV
Satisfied Customers: 20,158
Experience: Over 16 years of experience installing and repairing electronics.
Verified

Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

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TV Technician: Pete, Electronic Engineer replied 23 days ago

Yes, try connecting the Ant directly to the TV first, to see if that removes the message and you can get a picture ok.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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