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CANNOT CONNECT KEEPS TELLING ME NO ANTENNA. OPTUS. TRIED TO…

Customer Question
CANNOT CONNECT KEEPS TELLING...

CANNOT CONNECT KEEPS TELLING ME NO ANTENNA

Technician's Assistant: Who makes your router?

OPTUS

Technician's Assistant: What have you tried so far?

TRIED TO PUT FETCH BOX ON

Technician's Assistant: Anything else you want the Network Expert to know before I connect you?

CAN I GET A TECH TO COME OUT AS IAM 86 AND DONT UNDERSTAND VERY WELL

Submitted: 2 months ago.Category: TV
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Answered in 9 minutes by:
5/27/2018
TV Technician: Nathan, Installer replied 2 months ago
Nathan
Nathan, Installer
Category: TV
Satisfied Customers: 31,361
Experience: Custom home theater installer, authorized dealer top brands.
Verified

Hi, I'm Nathan.
Sorry to hear that you're having trouble, but I'll do my best to help you. Please give me a few moments to review and reply.

Do you have an aerial here for your channels or are they provided by optus through a cable receiver box?

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TV Technician: Nathan, Installer replied 2 months ago

Hello, it appears your question is still open.
Do you need more help with this?
Please note: You have already paid your fees to the site; I'd like to help you and provide value for that fee, but I do need to communicate with you here to do so, if more help is needed.

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