TV

Facing TV Problems? Ask a TV Technician.

Ask an Expert,
Get an Answer ASAP!

Having trouble getting past the "activate" after adding a…

Customer Question
Having trouble getting past...

Having trouble getting past the "activate" after adding a new channel on the tv

Technician's Assistant: What's the brand and model number of your TV? How old is it?

Philips/47pfl3603d/f7

Technician's Assistant: Does the TV menu work? Do you have the same problem on all sources/inputs?

I need a support phone number please

Technician's Assistant: How long has this been an issue with your Philips? What happened right before this?

Roku support phone number?

Technician's Assistant: Anything else you want the TV Expert to know before I connect you?

No, thank you for connecting me!

Submitted: 2 months ago.Category: TV
Show More
Show Less
Ask Your Own TV Question
Answered in 4 hours by:
5/28/2018
TV Technician: Harry, Customer Service replied 2 months ago
Harry
Harry, Customer Service
Category: TV
Satisfied Customers: 2,832
Experience: IT at Justanswer
Verified

Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply. I've just logged in and saw your question waiting and I'm happy to assist you. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know.

Ask Your Own TV Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a tv technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Louie Your Own Question
Louie
Louie
Louie, Technician
Category: TV
Satisfied Customers: 3,022
3,022 Satisfied Customers
Experience: 25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Louie is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

I'm screaming your praises!! WOW! I plugged my TV in and bammo! The picture came on bright and beautiful. What a relief! YOU saved me some money and headache.

VMUnited States

I love this site! $9 instead of a repairman or new/used frig can't be beaten. This older woman will worry less now that she knows about this site. Bless you all.

WindyUSA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

Louie

Louie

Technician

3,022 satisfied customers

25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Rod

Rod

TV & Communications Sys Repair

2,355 satisfied customers

FCC Commercial License, Previous owner of Electronics Repair shop, 40+ years in electronic systems.

Steven

Steven

Technician

1,457 satisfied customers

Ma. Master Technician Lic. Authorized Warranty Support.

euro-pro llc

euro-pro llc

Technician

1,128 satisfied customers

20 years in TV repair,certified by all major brands- Sony,Samsung, LG,Toshiba, Panasonic, RCA,

Daniel

Daniel

Electrical Engineer

1,072 satisfied customers

BSEE (Electrical Engineer), 10+ years electronic design experience ,chip, board, component expert

Conrad

Conrad

Technician

946 satisfied customers

Training on many types of consumer electronics, training on Sony Samsung and JVC

Neil

Neil

Technician

803 satisfied customers

More than 10 years experience repairing TV's and electronics equipment.

< Previous | Next >

Related TV Questions
I am wanting to add an app or a new television channel like
I am wanting to add an app or a new television channel like DirecTV now on my model for 3pfl4902/F7 is this available to do … read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
TO GET MY TV TO SHOW A PICTURE SO I CAN ACTIVATE MY ROKU I
IM TRYING TO GET MY TV TO SHOW A PICTURE SO I CAN ACTIVATE MY ROKU I JUST BOUGHT BUT NOT GETTING ANYTHING BUT FORMAT NOT SUPPORTED … read more
Harry
Harry
Customer Service
2,832 satisfied customers
I would like to add Hulu and or sling to my Philips TV.
I would like to add Hulu and or sling to my Philips TV … read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
I have a streaming ROKU. When I turn the tv on, it says
I have a streaming ROKU. When I turn the tv on, it says format is not supported. I can't get and Roku screen to come up so I can't see what needs to be adjusted. … read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
How to I get my roku box activated before purchasing a
how to I get my roku box activated before purchasing a package how much is a monthly package? how much is the packages?… read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
Have new Philips TV, whenever I change volume level, a voice
have new Philips TV, whenever I change volume level, a voice comes on reflecting change. Its driving us crazy. If there is no fix, WalMart gets it back … read more
Mike G.
Mike G.
Television Repair Technician
Vocational, Technical or Trade Scho
1,674 satisfied customers
TO CONNECT A VISIO 2.8 SPEAKER SYSTEM TO MY MODEL #
i AM TRYING TO CONNECT A VISIO 2.8 SPEAKER SYSTEM TO MY PHILLIPS MODEL # 47PFL3603D/F7 TV AND NOT HAVING ANY LUCK. CAN YOU ASSIST? … read more
Louie
Louie
Technician
Associate Degree
3,022 satisfied customers
I'm trying to get Hulu on my tv, Model # 50pfl4909/f7, The
I'm trying to get Hulu on my tv JA: What's the make and model of your tv, and can you guesstimate how old it is? Customer: Model # 50pfl4909/f7 JA: Does the TV menu work? Do you have the same problem … read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
N I connect Hulu to my new smart tv? it is about 1 month old
it is about 1 month old 4000 series model 329pfl4901/f7 … read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
It wont come on absolutely no power, 47PFL3603D/F7 model
47PFL3603D/F7 model number and it's barely 8 years old … read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
I need to know how to download än app to my tv, It's about 2
I need to know how to download än app to my tv JA: What's the make and model of your tv, and can you guesstimate how old it is? Customer: It's about 2 years old JA: Does the TV menu work? Do you have … read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
My Philips 32PFL4907/F7 will not load Huluplus, Netflix
my Philips 32PFL4907/F7 will not load Huluplus, Netflix works just fine. I have the latest software upgrade… read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
I have a 4 year old Philips 47 inch (model number 47PFL3603D/F7)
I have a 4 year old Philips 47 inch (model number 47PFL3603D/F7) and we just moved to a new house. It was working fine at the old house but when I set it up at the new house the TV will turn itself ba… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,668 satisfied customers
I have a 47 LCD tv - but there is only a crackling sound
I have a 47" LCD tv - but there is only a crackling sound= no real audio. The picture is perfect. What can I do?… read more
info tech
info tech
Self Employed
Vocational, Technical or Trade Scho
345 satisfied customers
I AM HARD OF HEARING AND DEPEND UPON CLOSED CAPTIONS. MY NEW
I AM HARD OF HEARING AND DEPEND UPON CLOSED CAPTIONS. MY NEW TV HTS3051BV/F7 C S/N SG1A036022373 WHEN I SELECT CC, GIVES ME CC1 BUT NO CAPTIONS ON CHANNELS WHICH I KNOW FROM PAST USAGE TO HAVE CLOSED … read more
Louie
Louie
Technician
Associate Degree
3,022 satisfied customers
I bought a Philips 19 LCD TV. I don t have a cable. The model
I bought a Philips 19" LCD TV. I don"t have a cable. The model no. is 19PFL3504D/F7. I would like to know what other accessories I need to buy to have my TV work. Please help me.Give me some instructi… read more
Emily Jayne
Emily Jayne
Senior Video Technician
Vocational, Technical or Trade Scho
78 satisfied customers
Is there a way to set the sound on my Philips 47pfl3603d LCD
Is there a way to set the sound on my Philips 47pfl3603d LCD T.V.? the music plays so loud that we can't even hear the speaking, i.e. the Olympics. It seems to be getting worse. Also, the T.V. keeps f… read more
Louie
Louie
Technician
Associate Degree
3,022 satisfied customers
I have a philips 47 flat screen that if Im using av inputs
I have a philips 47 flat screen that if I'm using av inputs (Dvd player or cable). The sound breaks into super loud static hiss, once I flip the input source back through all the options, the sound re… read more
euro-pro llc
euro-pro llc
Technician
Associate Degree
1,128 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x