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Screen isn't centered. Samsung PN58A66T1F. Menu works. Was…

Customer Question
Screen isn't centered Technician's...

Screen isn't centered

Technician's Assistant: What's the brand and model number of your TV? How old is it?

Samsung PN58A66T1F

Technician's Assistant: Does the TV menu work? Do you have the same problem on all sources/inputs?

Menu works

Technician's Assistant: How long has this been an issue with your PN58A66T1F? What happened right before this?

Was just given it

Technician's Assistant: Anything else you want the TV Expert to know before I connect you?

DVD is centered

Submitted: 2 months ago.Category: TV
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Answered in 5 minutes by:
5/27/2018
TV Technician: Nathan, Installer replied 2 months ago
Nathan
Nathan, Installer
Category: TV
Satisfied Customers: 31,505
Experience: Custom home theater installer, authorized dealer top brands.
Verified
Hello and sorry to hear you’re having trouble
What are you watching when this happens?
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Customer reply replied 2 months ago
Netflix
TV Technician: Nathan, Installer replied 2 months ago
From what source? Roku, firetv etc
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Customer reply replied 2 months ago
When using DVD it's centered
TV Technician: Nathan, Installer replied 2 months ago
I understand but how are you accessing Netflix?
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Customer reply replied 2 months ago
Using a firestick
TV Technician: Nathan, Installer replied 2 months ago
Ok this is a stick issue you will need to go into the firetv settings and there under display you’ll see the size adjustment options to resize and center the screen
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TV Technician: Nathan, Installer replied 2 months ago

Hello, it appears your question is still open.
Do you need more help with this?
Please note: You have already paid your fees to the site; I'd like to help you and provide value for that fee, but I do need to communicate with you here to do so, if more help is needed.

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Satisfied Customers: 31,505
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