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I was sucessful in getting NETFLEX when it was free and for…

Customer Question
I was sucessful in...

I was sucessful in getting NETFLEX when it was free and for a month paying for the service. Now I can't get NETFLEX at all.

Technician's Assistant: What device or product does this involve?

SONY Model KD55x720E, 55 inch

Technician's Assistant: How long have you had your KD55X720E?

Purchased April 6, 2018

Technician's Assistant: What have you tried so far with your Sony product?

Talked to the Geek Squad and others who are experienced with Netflex and nothing works. Just spent a hour talking to the Geek squad

Technician's Assistant: Anything else you want the Electronics Expert to know before I connect you?

No. It just doesn't work, after working fine for about two-three weeks.

Submitted: 2 months ago.Category: TV
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Answered in 4 hours by:
5/27/2018
TV Technician: Harry, Customer Service replied 2 months ago
Harry
Harry, Customer Service
Category: TV
Satisfied Customers: 2,827
Experience: IT at Justanswer
Verified

Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply. I've just logged in and saw your question waiting and I'm happy to assist you. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know.

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Customer reply replied 2 months ago
I have not resolved the problem. Still need help. H. Wilson
TV Technician: Harry, Customer Service replied 2 months ago

What happens when you try to open the Netflix app?

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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