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No picture on Samsung LCD TV. Unknown. I have already

Customer Question
No picture on Samsung...

No picture on Samsung LCD TV

Technician's Assistant: Are there any HDMI cables or A/V jacks (red, yellow, and white cables) plugged into your Samsung TV?

No

Technician's Assistant: Was there a power outage recently?

Unknown.

Technician's Assistant: Anything else you want the TV Expert to know before I connect you?

I have already changed the T-conn and main boards but still no picture.

Submitted: 27 days ago.Category: TV
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Answered in 14 minutes by:
5/26/2018
TV Technician: stevenl1469, Technician replied 27 days ago
stevenl1469
stevenl1469, Technician
Category: TV
Satisfied Customers: 103
Experience: expert tv technician for over 25 years
Verified

hi my name is ***** ***** be glad to help you today can you please give me the model number of the tv so i can assist you further

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Customer reply replied 27 days ago
model number is *****
TV Technician: stevenl1469, Technician replied 27 days ago

are the power lights staying on do u have audio ?

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Customer reply replied 27 days ago
power lights and back lighting are staying on, audio is great.
TV Technician: stevenl1469, Technician replied 27 days ago

ok give me a minute to research

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Customer reply replied 27 days ago
ok, thank you.
TV Technician: stevenl1469, Technician replied 27 days ago

its going to be a problem on the main board but this is a very expensive main board 300$ i will provide you a link the part number is ***** here is the link

https://rover.ebay.com/rover/1/711-53200-19255-0/1?mpre=https%3A%2F%2Fwww.ebay.com%2Fitm%2FSamsung-UN65H8000AF-Main-Board-BN94-07389D-BN97-08311K%2F362080108194%3Fepid%3D1855039926%26hash%3Ditem544da7fea2%3Ag%3Ax8IAAOSwgeRZnzr2&campid=5337851304&toolid=20008

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Customer reply replied 27 days ago
Steven
I replaced the main board yesterday - but that did not fix the no picture problem. I also replaced the T-conn card last week that did not work either.
TV Technician: stevenl1469, Technician replied 27 days ago

then it has to be a problem on the screen there is nothing else

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Customer reply replied 27 days ago
The screen, what do you mean?
Customer reply replied 27 days ago
Can the screen be replaces or I
s that basically I need a new TV?
TV Technician: stevenl1469, Technician replied 27 days ago

unfortunately you will be looking at new tv at this point

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Customer reply replied 27 days ago
I am guessing it is just to expensive to replace the screen, or not worth it, is that correct?
TV Technician: stevenl1469, Technician replied 27 days ago

yes cost more than a new tv

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