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I have tried to turn netflix on my TV and nothing coming…

Customer Question
HI. i have tried...

HI. i have tried to turn netflix on my TV and nothing coming up? Margaret

Technician's Assistant: What's the brand and model number of your TV? How old is it?

Panasonic and I only bought it last year 2017

Technician's Assistant: Does the TV menu work? Do you have the same problem on all sources/inputs?

Tv works. It was going last night

Technician's Assistant: How long has this been an issue with your Panasonic? What happened right before this?

Nothing. I just turned the tv on to continue watching the program I was watching alst night

Technician's Assistant: Anything else you want the TV Expert to know before I connect you?

No I think all good. I got an email from Netflix but suspect it was a scam last week.

Submitted: 2 months ago.Category: TV
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Answered in 4 hours by:
5/26/2018
TV Technician: Pete, Electronic Engineer replied 2 months ago
Pete
Pete, Electronic Engineer
Category: TV
Satisfied Customers: 20,622
Experience: Over 16 years of experience installing and repairing electronics.
Verified

Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

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TV Technician: Pete, Electronic Engineer replied 2 months ago
Hi Margaret, is the TV connected to internet? Did Netflix work ok for you previously on this TV?
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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