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I need to reset my JVC smart TV. SL478-C 4or5years old. TV…

Customer Question
I need to reset...

I need to reset my JVC smart TV

Technician's Assistant: What JVC model do you have? How old is it?

SL478-C 4or5years old

Technician's Assistant: Does the TV menu work? Do you have the same problem on all sources/inputs?

TV menu works I am having trouble with Netflix loading and they suggested I call you for a factory reset

Technician's Assistant: Anything else you want the TV Expert to know before I connect you?

Thats it I gusse?

Submitted: 26 days ago.Category: TV
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Answered in 8 minutes by:
5/25/2018
TV Technician: Nathan, Installer replied 26 days ago
Nathan
Nathan, Installer
Category: TV
Satisfied Customers: 30,131
Experience: Custom home theater installer, authorized dealer top brands.
Verified

Hi, I'm Nathan.
Sorry to hear that you're having trouble, but I'll do my best to help you. Please give me a few moments to review and reply.

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TV Technician: Nathan, Installer replied 26 days ago

That model number does not look quite right, is it perhaps a JVC SL47BC?

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TV Technician: Nathan, Installer replied 22 days ago

Hello, it appears your question is still open.
Do you need more help with this?
Please note: You have already paid your fees to the site; I'd like to help you and provide value for that fee, but I do need to communicate with you here to do so, if more help is needed.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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