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Lost all my channles. Kdl52w45100 10years old. I was trying…

Customer Question
Lost all my channles ...

Lost all my channles

Technician's Assistant: What's the brand and model number of your TV? How old is it?

Kdl52w45100 10years old

Technician's Assistant: Does the TV menu work? Do you have the same problem on all sources/inputs?

Yes

Technician's Assistant: How long has this been an issue? What happened right before this?

I was trying to get the wide zoom mode to stay on must have hit the wrohg buttopn

Submitted: 2 months ago.Category: TV
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Answered in 5 minutes by:
5/25/2018
TV Technician: Mike G., Technician replied 2 months ago
Mike G.
Mike G., Technician
Category: TV
Satisfied Customers: 8,609
Experience: 10 Years Audio Video Repair & Setup
Verified

Hello, I see you were chatting with the site's automated response system. I am Mike, the real life technician assigned to help you. Sorry to hear you are having problems....
Are you available to chat online with me right now?

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TV Technician: Mike G., Technician replied 2 months ago

Your phone request is posted to all experts, but I am not available by phone currently. In the mean time you and I can continue our chat.....

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TV Technician: Mike G., Technician replied 2 months ago

Do you currently have access to the tv so you can try something?

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Customer reply replied 2 months ago
call me
TV Technician: Mike G., Technician replied 2 months ago

Your phone request is posted to all experts, but I am not available by phone currently. In the mean time you and I can continue our chat.....

Ask Your Own TV Question
TV Technician: Mike G., Technician replied 2 months ago

Do you currently have access to the tv so you can try something?

Ask Your Own TV Question
Customer reply replied 2 months ago
Call me at(###) ###-####
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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