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Anthony_Infotech
Anthony_Infotech, Technician
Category: TV
Satisfied Customers: 16908
Experience:  20+ years experience TV expert (field and bench) 9 approved qualifications in TV-ELECTRONICS
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My insignia model nm55423 turns on then soon the audio stops

This answer was rated:

my insignia model nm55423 turns on then soon the audio stops then the video stops
JA: How old is your NM55423?
Customer: 3 or 4 years
JA: Does the TV menu work? Do you have the same problem on all sources/inputs?
Customer: yes
JA: How long has this been an issue with your NM55423? What happened right before this?
Customer: a week
JA: Anything else you want the TV Expert to know before I connect you?
Customer: no

Hello
Welcome
I am sorry you are having trouble here,I am presently reviewing your question be with you very soon.

Anthony

The first thing to do is this>>

Can you please reboot the TV and any satellite or cable box by un-plugging both from wall-power wait 5 mins then re-plug back in again,let me know if there is any change please
Anthony

Customer: replied 6 months ago.
same

Does the power-light change color on the front of the set?or does it stay in

the ON mode?

Does the power-light change color on the front of the set?or does it stay in

the ON mode?

I am referring to when the set goes OFF

Customer: replied 6 months ago.
I aM GOING TO BUY A NEW ONE

OK

A positive rating at this point is welcome of 5 stars (hopefully) with the rating bar of

stars at the top of the page thank you,the site will then release a payment to me

thanks again,note question remains open for 30 days
Anthony

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