Facing TV Problems? Ask a TV Technician.
I'm reviewing your details and will reply shortly.
The Vizio's HI ARC port is HDMI 1 (labeled as "1" on the back of the TV). Is that the one you're plugged into?
Also, in the Vizio MENU, some settings need to be changed under sound- so right now, is the sound coming from the TV's built in speakers or is there no sound?
Got your Vizio remote?
Since you're not replying to what I'm asking I can't help you.
Hello and sorry to hear you're having trouble,
To be clear, this is a paid support service, and we are all independent techs here working on our own personal time in a good faith effort to help.
I expect to be compensated for my services regardless of the outcome. Please confirm your understanding of this if you wish to continue, and I'll also need the complete model number of the polk system.
Yes, if you want a phone call then that would be an extra 26. What you paid thus far covers this chat format only.
Thanks for the call, glad we could get this working for you,