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Can I call you? A Sony smart TV. 2.5 years. Where I'd the…

Customer Question
Can I call you? ...

Can I call you?

Technician's Assistant: What's the brand and model of your product?

A Sony smart TV

Technician's Assistant: What Sony model do you have? How old is it?

2.5 years

Technician's Assistant: Does the TV menu work? Do you have the same problem on all sources/inputs?

Where I'd the model #?

Technician's Assistant: The TV Technician will be able to walk you through that. How long has this been an issue with your Sony? What happened right before this?

Just now

Technician's Assistant: Anything else you want the TV Expert to know before I connect you?

It is asking me to connect to my network

Submitted: 2 months ago.Category: TV
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Answered in 4 hours by:
5/2/2018
TV Technician: Pete, Electronic Engineer replied 2 months ago
Pete
Pete, Electronic Engineer
Category: TV
Satisfied Customers: 20,359
Experience: Over 16 years of experience installing and repairing electronics.
Verified

Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

Ask Your Own TV Question
TV Technician: Pete, Electronic Engineer replied 2 months ago

To connect your Sony TV to a wireless network, see the following guide:

https://www.youtube.com/watch?v=CbuX6WWI-uA

Let me know the model number if you need any further assistance with this - you can find it on the rear of the TV.

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Your satisfaction is my priority; I hope I have earned 5 stars today!

Please take a moment to rate my service 5 stars and press Submit at the top of your question page; tips appreciated :)

If my service is lacking and not worth 5 stars yet, please let me know before submitting your rating and I will do my best to assist you further.

Pete.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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