TV

Facing TV Problems? Ask a TV Technician.

Ask an Expert,
Get an Answer ASAP!

The sound is high pitched and choppy. I believe so but not…

Customer Question
The sound is high...

The sound is high pitched and choppy

Technician's Assistant: Are all the cables at the back of your TV connected tightly to the right sockets?

I believe so but not 100%

Technician's Assistant: What type of input cables are you using: HDMI, RCA (red, yellow, and white cables), S-Video, or something else?

HDMI and Red blue green yellow

Submitted: 2 months ago.Category: TV
Show More
Show Less
Ask Your Own TV Question
Answered in 5 minutes by:
5/1/2018
TV Technician: Nathan, Installer replied 2 months ago
Nathan
Nathan, Installer
Category: TV
Satisfied Customers: 30,714
Experience: Custom home theater installer, authorized dealer top brands.
Verified

Hi, I'm Nathan.
Sorry to hear that you're having trouble, but I'll do my best to help you. Please give me a few moments to review and reply.

What is the model number of the tv?

Ask Your Own TV Question
Customer reply replied 2 months ago
55LN5700
TV Technician: Nathan, Installer replied 2 months ago

Thanks, ***** ***** are you watching when this happens?
Cable/satellite, dvd, apps, etc?

Ask Your Own TV Question
Customer reply replied 2 months ago
Directv
TV Technician: Nathan, Installer replied 2 months ago

Can you please check if it happens on anything else like a dvd or netflix?

Ask Your Own TV Question
Customer reply replied 2 months ago
Only on Directv
TV Technician: Nathan, Installer replied 2 months ago

Thanks for checking,

Initially, please unplug power to your directv box for at least 5 minutes

replug, wait 5 more, then let me know how it works at that point please.

Ask Your Own TV Question
Customer reply replied 2 months ago
Now there is no picture only the messed up sound
TV Technician: Nathan, Installer replied 2 months ago

Please power the tv off and back on, and make sure the tv is set to the right input (where the dtv box is connected)

Ask Your Own TV Question
Customer reply replied 2 months ago
I have absolutely no picture at all now only crackly sound
TV Technician: Nathan, Installer replied 2 months ago

Did the hdmi cable perhaps come loose when you were disconnecting the power?

Can you unplug the box again for a minute to restart it once more please

Ask Your Own TV Question
TV Technician: Nathan, Installer replied 2 months ago

Hello, it appears your question is still open.

Do you need more help with this?

Please note: You have already paid your fees to the site; I'd like to help you and provide value for that fee, but I do need to communicate with you here to do so, if more help is needed.

Ask Your Own TV Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a tv technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Louie Your Own Question
Louie
Louie
Louie, Technician
Category: TV
Satisfied Customers: 3,022
3,022 Satisfied Customers
Experience: 25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Louie is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

I'm screaming your praises!! WOW! I plugged my TV in and bammo! The picture came on bright and beautiful. What a relief! YOU saved me some money and headache.

VMUnited States

I love this site! $9 instead of a repairman or new/used frig can't be beaten. This older woman will worry less now that she knows about this site. Bless you all.

WindyUSA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

Louie

Louie

Technician

3,022 satisfied customers

25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Rod

Rod

TV & Communications Sys Repair

2,355 satisfied customers

FCC Commercial License, Previous owner of Electronics Repair shop, 40+ years in electronic systems.

Steven

Steven

Technician

1,457 satisfied customers

Ma. Master Technician Lic. Authorized Warranty Support.

euro-pro llc

euro-pro llc

Technician

1,128 satisfied customers

20 years in TV repair,certified by all major brands- Sony,Samsung, LG,Toshiba, Panasonic, RCA,

Daniel

Daniel

Electrical Engineer

1,072 satisfied customers

BSEE (Electrical Engineer), 10+ years electronic design experience ,chip, board, component expert

Conrad

Conrad

Technician

946 satisfied customers

Training on many types of consumer electronics, training on Sony Samsung and JVC

Neil

Neil

Technician

803 satisfied customers

More than 10 years experience repairing TV's and electronics equipment.

< Previous | Next >

Related TV Questions
I just purchased a Insignia Digital to analog converter box
I just purchased a Insignia Digital to analog converter box since the Cox technician sais I needed a High Definition cable for one on=f my TV's. I have (I think ) followed the instructions but still h… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,666 satisfied customers
My vizio tv keeps playing a high pitched screeching sound
hi, my vizio tv keeps playing a high pitched screeching sound and then shutting off every 2 minutes. … read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,506 satisfied customers
I have a Panasonic plasma t v and trying to hook up a satellite
I have a Panasonic plasma t v and trying to hook up a satellite receiver, but don't know where to hook up the RCA plugin on the back of the set. The model number is *****… read more
info tech
info tech
Self Employed
Vocational, Technical or Trade Scho
344 satisfied customers
I have a Panasonic TV ..Model# XXXXX year I replaced
I have a Panasonic TV ..Model# XXXXX year I replaced the Bulb....with no issues.....although for the last 2 years I have had blue spots which have increased over time as well(this is not my issue howe… read more
Anthony F.
Anthony F.
Owner
High School or GED
70 satisfied customers
need to know how to get high def on this panasonic tv
i just moved in with my grandmother and she has a 46" panasonic cinema vision hdtv. it is hooked up to a digital box but is is not showing in hdtv. She does not have a remote for it. I would like to k… read more
Steve
Steve
Chief Engineer
9 satisfied customers
I have a Sony KDL-46XBR4 that has lost all red colour. When
I have a Sony KDL-46XBR4 that has lost all red colour. When I go to hue and shift scale to the left side brown is very dominate, if I go to the right side everything goes green, half way in between sh… read more
Frank the tv man
Frank the tv man
Associate Degree
971 satisfied customers
i have a 55" mitsubishi tv, model number ws-55313. it says
i have a 55" mitsubishi tv, model number ws-55313. it says hd 1080 series but i cannot get it out of 480i. please help!… read more
Steve
Steve
Chief Engineer
9 satisfied customers
MTV was moved to the floor temporarily. When I turned it back
MTV was moved to the floor temporarily. When I turned it back on there is the normal picture but no sound. When I change the settings on top on the TV at the HDMI setting I can hear the sound of the p… read more
Eric
Eric
Electronis Technician
High School or GED
53 satisfied customers
I have a Toshiba 46HM84 television. I get audio but no video.
I have a Toshiba 46HM84 television. I get audio but no video. I replaced the lamp as I've done so many times before but still no picture. Is this a simple solution or a costly one?… read more
Rod
Rod
TV & Communications Sys Repair
Graduate Certificate
2,355 satisfied customers
Toshiba 32AV615, every now and then the sound clicks off and
Toshiba 32AV615, every now and then the sound clicks off and left with a high pitch whine. I have been fobbed off by service guys trying to blame the connection and sat receiver being the problem Can … read more
Tim Nolan
Tim Nolan
TV Repair Center Owner
Associate Degree
17,254 satisfied customers
I have a samsung HD tv that I just got. I call dish tec to
I have a samsung HD tv that I just got. I call dish tec to see what I need to connect the tv to the HD box. I have the red blue and white cable, but there is no place to connect them. Do I need a usb … read more
TV Tech1
TV Tech1
Associate Degree
4,544 satisfied customers
My Olevia High-Def TV turns on and the remote works to access
My Olevia High-Def TV turns on and the remote works to access the menu, but it says it isn't getting a signal. I changed out the cable box and wire, but that didn't help. We've had lightning issue in … read more
Tim Nolan
Tim Nolan
TV Repair Center Owner
Associate Degree
17,254 satisfied customers
I have a hln567w which I have replaced the lamp on. I have
I have a hln567w which I have replaced the lamp on. I have been getting a high pitched sound that goes away once the set warms up. Now I am getting a "CHECK FAN NO. 2" message. I have been reading abo… read more
TV Tech1
TV Tech1
Associate Degree
4,544 satisfied customers
I am trying to hook up a JVC DVD recorder and we already have
I am trying to hook up a JVC DVD recorder and we already have a cable box and a surround sound (that has a DVD 5 disc changer) plugged in. I am not very familiaer with all the connection cables, other… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor\u0027s Degree
9,490 satisfied customers
I have a 42 plazma tv LG.I lost the high defintion color,it
I have a 42" plazma tv LG.I lost the high defintion color,it looks like a faded color tv.Have any ideas to which board that needs to be replaced?… read more
Chuck Williams
Chuck Williams
Freelance Electronics Technician
Vocational, Technical or Trade Scho
3,774 satisfied customers
I turned on my TV and it made a funny high pitched sound before
I turned on my TV and it made a funny high pitched sound before the picture came on. Now the color on the TV is separated. 4 images you can see one that is red, one blue and one yellow plus the origin… read more
Michael
Michael
Television Repair Technician
Associate Degree
65 satisfied customers
I HAVE A DAEWOO HD PLASMA TV, FIOS AND A BLUE RAY AND THE PICTURE
I HAVE A DAEWOO HD PLASMA TV, FIOS AND A BLUE RAY AND THE PICTURE DOESN'T SHOW ANY OF THE HD QUALITY. IT LOOKS LIKE ANY OTHER TV. I HAVE… read more
Bernard S.
Bernard S.
Bachelor's Degree
656 satisfied customers
I have a 2004 Panasonic 1080 viera 50 plasma tv that does
I have a 2004 Panasonic 1080 viera 50" plasma tv that does not have the definition of picture as the newer models. Is it possible to upgrade the picture quality witrhout purchasing a new unit?… read more
Steve
Steve
Chief Engineer
9 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x