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Tv shuts off 10 mins after its turned on. icon at bottom…

Customer Question
Tv shuts off 10...

Tv shuts off 10 mins after its turned on. icon at bottom center of screen flashes 5 shorts and 2 long.

Technician's Assistant: What's the brand and model number of your TV? How old is it?

Sharp aquos model lc-60le835u, 7 years

Technician's Assistant: Does the TV menu work? Do you have the same problem on all sources/inputs?

Yes and it is the same on different sourses

Technician's Assistant: How long has this been an issue with your Aquos? What happened right before this?

Just happened today. it was on for 4 hrs then shut off, now will only stay on for 10 mins

Technician's Assistant: Anything else you want the TV Expert to know before I connect you?

I can hear a slite click when the power turns off

Submitted: 4 months ago.Category: TV
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Answered in 4 minutes by:
4/11/2018
TV Technician: Jack, Technician replied 4 months ago
Jack
Jack, Technician
Category: TV
Satisfied Customers: 11,343
Experience: 40 years experience as audio,video repair and installation tech
Verified

Hi , my name is Jack
Perhaps i can help you with this but first ;

Can you tell me what you tried so far ?

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TV Technician: Jack, Technician replied 4 months ago

The way to read this code by the way is 2 long and 5 short

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TV Technician: Jack, Technician replied 4 months ago

As you don`t seem to be available I will step out and repost your question

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Customer reply replied 4 months ago
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call.
Customer reply replied 4 months ago
Let me know if you need more information, or send me the service offer(s) so we can proceed.
TV Technician: Dan, Master Tech and Repair Facility Trainer replied 4 months ago
Dan
Dan, Master Tech and Repair Facility Trainer
Category: TV
Satisfied Customers: 7,481
Experience: USAF trained; A.A.S Electronics; A.A.S. Education; Currently teaching advanced troubleshooting and repair for the DoD.
Verified

Different expert here. It looks like Jack had to step away. I'm Dan, and I'd be happy to help. Let me know when you're here in the chat. Also, I will need to know what you've tried so far...

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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