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TV is speaking spanish for one show only.SAP button on

Customer Question
TV is speaking spanish...

TV is speaking spanish for one show only.SAP button on remote does not resolve issue

Technician's Assistant: Just to clarify, what's the make and model of the appliance? And has it done this before?

Emerson tv.LC220EM1

Technician's Assistant: Do you plan on doing the work yourself?

Yes

Technician's Assistant: Anything else we should know to help you best?

Not really. does remote w SAP work?

Submitted: 4 months ago.Category: TV
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Answered in 7 hours by:
4/10/2018
TV Technician: Harry, Customer Service replied 4 months ago
Harry
Harry, Customer Service
Category: TV
Satisfied Customers: 2,838
Experience: IT at Justanswer
Verified

Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply. I've just logged in and saw your question waiting and I'm happy to assist you. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know.

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Customer reply replied 4 months ago
i do..
Customer reply replied 4 months ago
please send advice. i cannot afford phone call.
TV Technician: Harry, Customer Service replied 4 months ago

Do you have the issue on all channels?

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Customer reply replied 4 months ago
no... one channel and same show daily.Just one show.
TV Technician: Harry, Customer Service replied 4 months ago

Other shows on that same channel -- Are they in English or Spanish?

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Customer reply replied 4 months ago
all other shows are in english
TV Technician: Anthony_Infotech, Technician replied 4 months ago
Anthony_Infotech
Anthony_Infotech, Technician
Category: TV
Satisfied Customers: 16,404
Experience: 20+ years experience TV expert (field and bench) 9 approved qualifications in TV-ELECTRONICS
Verified

Hello my name is ***** ***** different tech,you need to switch OFF the SAP or the MTS in the settings menu of the satellite or cable box or if you are using an antenna the settings menu of the TV have you looked or seen this setting?

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Customer reply replied 4 months ago
I will look for that now. i have a cable box. i will let you know how it goes. thanks.
TV Technician: Anthony_Infotech, Technician replied 4 months ago

OK let me know when ready

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TV Technician: Anthony_Infotech, Technician replied 4 months ago

Did you find this setting please?

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TV Technician: Anthony_Infotech, Technician replied 4 months ago

If so and all is well>>

A positive rating at this point is welcome of 5 stars hopefully with the rating bar of stars at the top of the page thank you,the site will then release a payment to me thanks again,note question remains open for 30 days
Anthony

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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