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Louie, Technician
Category: TV
Satisfied Customers: 3022
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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Just picked up a 37" Panasonic Viera Plasma TH 37PX60U. The

Customer Question

Just picked up a 37" Panasonic Viera Plasma TH 37PX60U. The internal speakers are 'off'. Using the remote (Menu/Audio) I can't change the setting from 'off'. Any thoughts?
JA: Are there buttons on the side, bottom, or back of your Viera?
Customer: bottom
JA: What menu options can you access, if any?
Customer: I can access the Audio/Other and the 'Speakers' displays in 'Off' position but is unresponsive. EWhen I press Volume controls, it says Speakers are 'Off'
JA: Anything else you want the TV Expert to know before I connect you?
Customer: Is this going to cost me?
Submitted: 7 months ago.
Category: TV
Expert:  Pete replied 7 months ago.

Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

Expert:  Pete replied 7 months ago.

Did you buy the TV new or used?

What all devices are connected to the TV?