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Just picked up a 37" Panasonic Viera Plasma TH 37PX60U. The…

Customer Question
Just picked up a...

Just picked up a 37" Panasonic Viera Plasma TH 37PX60U. The internal speakers are 'off'. Using the remote (Menu/Audio) I can't change the setting from 'off'. Any thoughts?

Technician's Assistant: Are there buttons on the side, bottom, or back of your Viera?

Bottom

Technician's Assistant: What menu options can you access, if any?

I can access the Audio/Other and the 'Speakers' displays in 'Off' position but is unresponsive. EWhen I press Volume controls, it says Speakers are 'Off'

Technician's Assistant: Anything else you want the TV Expert to know before I connect you?

Is this going to cost me?

Submitted: 3 months ago.Category: TV
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Answered in 27 minutes by:
4/3/2018
TV Technician: Pete, Electronic Engineer replied 3 months ago
Pete
Pete, Electronic Engineer
Category: TV
Satisfied Customers: 20,387
Experience: Over 16 years of experience installing and repairing electronics.
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Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

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TV Technician: Pete, Electronic Engineer replied 3 months ago

Did you buy the TV new or used?

What all devices are connected to the TV?

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