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Blue screen, no signal. Proscanplded3273a d, 2 yrs old. Menu…

Customer Question
Blue screen, no signal ...

Blue screen, no signal

Technician's Assistant: What's the brand and model number of your TV? How old is it?

Proscanplded3273a d, 2 yrs old

Technician's Assistant: Does the TV menu work? Do you have the same problem on all sources/inputs?

Menu works have 53 rf ch says please run channel auto scan, how do I do that?

Technician's Assistant: How long has this been an issue? What happened right before this?

Today, cancelled direct tv no account there anymore

Submitted: 3 months ago.Category: TV
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Answered in 1 minute by:
4/2/2018
TV Technician: Nathan, Installer replied 3 months ago
Nathan
Nathan, Installer
Category: TV
Satisfied Customers: 30,740
Experience: Custom home theater installer, authorized dealer top brands.
Verified

Hi, I'm Nathan.
Sorry to hear that you're having trouble, but I'll do my best to help you. Please give me a few moments to review and reply.

Are you able to see the proscans own menu screens?

What do you have connected to the tv (antenna, cable/satellite box, dvd, etc)?

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Customer reply replied 3 months ago
have dvd connected, yes can see menu proscan screen now says Please Run Channel Auto Scan...
TV Technician: Nathan, Installer replied 3 months ago

Are you intending to use an antenna, or just the dvd?

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TV Technician: Nathan, Installer replied 3 months ago

Hello, it appears your question is still open.

Do you need more help with this?

Please note: You have already paid your fees to the site; I'd like to help you and provide value for that fee, but I do need to communicate with you here to do so, if more help is needed.

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