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Sound but nopicture. Not at the moment. Not that i can think…

Customer Question
Sound but nopicture Technician's...

Sound but nopicture

Technician's Assistant: Are there any HDMI cables or A/V jacks (red, yellow, and white cables) plugged into your TV?

Not at the moment

Technician's Assistant: Was there a power outage recently?

No

Technician's Assistant: Anything else you want the TV Expert to know before I connect you?

Not that i can think of

Submitted: 3 months ago.Category: TV
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Answered in 1 minute by:
4/2/2018
TV Technician: Anthony_Infotech, Technician replied 3 months ago
Anthony_Infotech
Anthony_Infotech, Technician
Category: TV
Satisfied Customers: 16,263
Experience: 20+ years experience TV expert (field and bench) 9 approved qualifications in TV-ELECTRONICS
Verified

Hello
Welcome
I am sorry you are having trouble here,I am presently reviewing your question be with you very soon.

Anthony

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Customer reply replied 3 months ago
k
TV Technician: Anthony_Infotech, Technician replied 3 months ago

If you press the menu button of the sets OWN remote control does the menu come up please?

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Customer reply replied 3 months ago
no
TV Technician: Anthony_Infotech, Technician replied 3 months ago

OK can you see any visible light AT ALL on the display any feint light?best done in a dark room?

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Customer reply replied 3 months ago
no i tried that last night
TV Technician: Anthony_Infotech, Technician replied 3 months ago

Can you get me the model number found on the back of the set and let me know how old the set is please?

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Customer reply replied 3 months ago
P/N# *****
S/N# *****
TV Technician: Anthony_Infotech, Technician replied 3 months ago

No looks like you missed it, have another look, also the approx age of the set please

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TV Technician: Anthony_Infotech, Technician replied 3 months ago

OK got it,its a sceptre

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TV Technician: Anthony_Infotech, Technician replied 3 months ago

Age of set please

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Customer reply replied 3 months ago
geez, it was tiny... X50, and i have no idea the age
TV Technician: Anthony_Infotech, Technician replied 3 months ago

Let me tell you this,the back-lights that illuminate the pixels are down on the set you only get a black screen when that happens now this could be the power-board or more likely the back-lights themselves, I have a feeling this set is about 6 years old and I am not sure if its a good idea to inject money into this.....if it does turn out to be backlights themselves its very laborious to replace these

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Customer reply replied 3 months ago
OK good thing I bought a new tv last night
TV Technician: Anthony_Infotech, Technician replied 3 months ago

Yes sorry for potential bad news here

A positive rating at this point is welcome of 5 stars (hopefully) with the rating bar of stars at the top of the page thank you,the site will then release a payment to me thanks again,note question remains open for 30 days
Anthony

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TV Technician: Anthony_Infotech, Technician replied 3 months ago

Yes sorry for potential bad news here

A positive rating at this point is welcome of 5 stars (hopefully) with the rating bar of stars at the top of the page thank you,the site will then release a payment to me thanks again,note question remains open for 30 days
Anthony

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TV Technician: Anthony_Infotech, Technician replied 2 months ago

Yes sorry for potential bad news here

A positive rating at this point is welcome of 5 stars (hopefully) with the rating bar of stars at the top of the page thank you,the site will then release a payment to me thanks again,note question remains open for 30 days
Anthony

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