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How do I get a tv remote replacement. Samsung, about 2 years…

Customer Question
How do I get...

How do I get a tv remote replacement

Technician's Assistant: What's the brand and model number of your TV? How old is it?

Samsung, about 2 years old, Model # UN60JU7100FXZA

Technician's Assistant: Does the TV menu work? Do you have the same problem on all sources/inputs?

T V works fine, I have att remote

Technician's Assistant: How long has this been an issue with your UN60JU7100FXZA? What happened right before this?

I moved and lost the Samsun tv remote about a year ago

Technician's Assistant: Anything else you want the TV Expert to know before I connect you?

No, thanks.

Submitted: 4 months ago.Category: TV
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Answered in 4 minutes by:
3/30/2018
TV Technician: Shahid, Technician replied 4 months ago
Shahid
Shahid, Technician
Category: TV
Satisfied Customers: 13,472
Experience: I have been repairing electronic gear since 1993 as a qualified Sony tech
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Welcome to JustAnswer, an independent, pay per question support website
Sorry to hear that you're having trouble with this and I'll do my best to help

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TV Technician: Shahid, Technician replied 4 months ago

Please click the following links to view the remote info and to order it online

https://www.samsungparts.com/BN59-01220E.html

https://encompass.com/item/10295146/Samsung/BN59-01220E/Remote_Control

OR search/ google it with part number BN59-01220E for a better price. I hope this info will help. If you have any additional questions, feel free to ask. If you're satisfied, please rate me a 5-star at the top of your page so I can get the credit for my work on the website
Thank you

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TV Technician: Shahid, Technician replied 4 months ago

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Category: TV
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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