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Trying to pair up with the sound bar. Samsung. Ma'am I don't…

Customer Question
Trying to pair up...

Trying to pair up with the sound bar

Technician's Assistant: Who makes your speaker or sound system?

Samsung

Technician's Assistant: What have you tried so far with your Samsung system?

Ma'am I don't know nothing about this I'm a first timer

Technician's Assistant: Anything else you want the Theater Expert to know before I connect you?

Just how to pair

Submitted: 3 months ago.Category: TV
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Answered in 10 minutes by:
3/30/2018
TV Technician: Nathan, Installer replied 3 months ago
Nathan
Nathan, Installer
Category: TV
Satisfied Customers: 30,787
Experience: Custom home theater installer, authorized dealer top brands.
Verified

Hi, I'm Nathan.

Sorry to hear that you're having trouble, but I'll do my best to help you. Please give me a few moments to review and reply.

What is the model number of both the tv and the soundbar?
Have you connected any cords between them yet?

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