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My Sony TV will not go on. The red light is on on the front…

Customer Question
My Sony TV will...

My Sony TV will not go on. The red light is on on the front but I cannot turn it on with the remote or the power button on the side of the cabinet.

Technician's Assistant: Is your Sony TV connected to a surge protector or power strip?

No

Technician's Assistant: Have you tried to power reset your TV (unplugging the power for 1-2 minutes, then plugging it back in)?

Yes

Submitted: 2 months ago.Category: TV
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Answered in 5 minutes by:
3/29/2018
TV Technician: Anthony_Infotech, Technician replied 2 months ago
Anthony_Infotech
Anthony_Infotech, Technician
Category: TV
Satisfied Customers: 16,108
Experience: 20+ years experience TV expert (field and bench) 9 approved qualifications in TV-ELECTRONICS
Verified

Hello
Welcome
I am sorry you are having trouble here,I am presently reviewing your question be with you very soon.

Anthony

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Customer reply replied 2 months ago
No I don't care to pay another $26
TV Technician: Anthony_Infotech, Technician replied 2 months ago

I am not sending messages for phone calls the site is please choose to ignore if not wanted

Can you please reboot the TV by un-plugging from wall-power wait 5 mins then re-plug back in again,let me know if there is any change please
Anthony

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Customer reply replied 2 months ago
I already tried that and have removed the back from the TV.
TV Technician: Anthony_Infotech, Technician replied 2 months ago

OK if the light is lit solid and not blinking then you have a main-board issue and this board will need to be replaced can you do this work yourself?

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TV Technician: Anthony_Infotech, Technician replied 2 months ago

I will provide all relevant info

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Customer reply replied 2 months ago
I think I can do it myself.
Customer reply replied 2 months ago
How much does the board cost and do you send pictured instructions with it
TV Technician: Anthony_Infotech, Technician replied 2 months ago

The main-board is the board with all the inputs attached you need to unplug and unscrew this board from the chassis look on the board for its part-number found on a sticky label or etched on the board and try initially www.shopjimmy.com <<click if they do not have it google the part-number code for suppliers,cost of board around $100

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TV Technician: Anthony_Infotech, Technician replied 2 months ago

Just to verify what I have said could you please send me the model number of the set found on the back of the set?

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Customer reply replied 2 months ago
KD is an dog L as in Larry – 46B isn’t boy text as an x-ray for 20
Customer reply replied 2 months ago
KDL – 46BX420
TV Technician: Anthony_Infotech, Technician replied 2 months ago

Yes the info is good

If you need more help let me know

A positive rating at this point is welcome of 5 stars (hopefully) with the rating bar of stars at the top of the page thank you,the site will then release a payment to me thanks again,note question remains open for 30 days
Anthony

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TV Technician: Anthony_Infotech, Technician replied 2 months ago

Doyou need any more help please?

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Customer reply replied 2 months ago
They shop jimmy site you sent me to does not have any parts for Sony TVs on it so now I’m trying other sites
TV Technician: Anthony_Infotech, Technician replied 2 months ago

Yes it does hopefully you are using the part-number code on the board itself

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TV Technician: Anthony_Infotech, Technician replied 2 months ago

Just so you understand I am a independent technician using the site like you are, the way this works is I provide the information and you rate me positively 3 to 5 stars with the rating bar of stars at the top of the page the site then releases a payment to me otherwise I receive nothing here for helping you, note the question remains open for 30 days

Anthony

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Anthony_Infotech
Anthony_Infotech, Technician
Category: TV
Satisfied Customers: 16,108
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Experience: 20+ years experience TV expert (field and bench) 9 approved qualifications in TV-ELECTRONICS

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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