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I am trying to get Prime Video on to the MY APPS section of…

Customer Question
I am trying to...

I am trying to get Prime Video on to the MY APPS section of the SAMSUNG APP page

Technician's Assistant: Which Samsung product do you have?

The 4K Blue Ray player

Technician's Assistant: What have you tried so far with your Samsung software?

Everything..The individual I spoke to last night said I would need to reset myAPP Page. How do I do this?

Technician's Assistant: The Software Technician will be able to walk you through that. Anything else you want the Software Expert to know before I connect you?

No thx and have a wonderful

Submitted: 3 months ago.Category: TV
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Customer reply replied 3 months ago
Got my answer elsewhere. Thx
Answered in 2 hours by:
3/29/2018
TV Technician: Harry, Customer Service replied 3 months ago
Harry
Harry, Customer Service
Category: TV
Satisfied Customers: 2,600
Experience: IT at Justanswer
Verified

Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply. I've just logged in and saw your question waiting and I'm happy to assist you. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know.

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Customer reply replied 3 months ago
No. Thx
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euro-pro llc

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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