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Need help setting up my system. Insignia. 2012. I don't know…

Customer Question
Need help setting up...

Need help setting up my system.

Technician's Assistant: What's the brand and model of your product?

Insignia

Technician's Assistant: What Insignia model do you have? How old is it?

2012

Technician's Assistant: Does the TV menu work? Do you have the same problem on all sources/inputs?

Yes. I don't know that. I have tried setting up the remote controller but none of the Insignia codes work; plus the third step is only partially visible due to zoom level.

Technician's Assistant: How long has this been an issue with your Insignia? What happened right before this?

This is the initial setup after recent installation.

Submitted: 4 months ago.Category: TV
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Answered in 2 hours by:
3/29/2018
TV Technician: Harry, Customer Service replied 4 months ago
Harry
Harry, Customer Service
Category: TV
Satisfied Customers: 2,838
Experience: IT at Justanswer
Verified

Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply. I've just logged in and saw your question waiting and I'm happy to assist you. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know.

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Customer reply replied 4 months ago
I do but I'm not with the tv at this time.
TV Technician: Harry, Customer Service replied 4 months ago

OK thank you

Ask Your Own TV Question
Customer reply replied 4 months ago
No more.
TV Technician: Harry, Customer Service replied 4 months ago

OK

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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