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My volume says fixed. Sony TV. Kdl60w630b. 4days

Customer Question
My volume says fixed. ...

My volume says fixed.

Technician's Assistant: What device or product does this involve?

Sony TV

Technician's Assistant: What Sony model do you have? How old is it?

Kdl60w630b

Technician's Assistant: Does the TV menu work? Do you have the same problem on all sources/inputs?

Yes

Technician's Assistant: How long has this been an issue with your Sony? What happened right before this?

4days

Submitted: 3 months ago.Category: TV
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Answered in 5 minutes by:
3/29/2018
TV Technician: Anthony_Infotech, Technician replied 3 months ago
Anthony_Infotech
Anthony_Infotech, Technician
Category: TV
Satisfied Customers: 16,262
Experience: 20+ years experience TV expert (field and bench) 9 approved qualifications in TV-ELECTRONICS
Verified

Hello
Welcome
I am sorry you are having trouble here,I am presently reviewing your question be with you very soon.

Anthony

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TV Technician: Anthony_Infotech, Technician replied 3 months ago

If you use another input like a DVD player or similar or even a streaming service like netflix do you still get the same message of "volume fixed"

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