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I have straight lines on my TV I did replace the lamp in my…

Customer Question
I have straight lines...

I have straight lines on my TV I did replace the lamp in my TV.

Technician's Assistant: What's the brand and model number of your TV? How old is it?

JVC LCD 50 in flat screen probably around 10 years old

Technician's Assistant: Does the TV menu work? Do you have the same problem on all sources/inputs?

Yes everything works with the TV menu

Technician's Assistant: How long has this been an issue with your JVC? What happened right before this?

It just started a few days ago so I replaced the new lamp it's the same as the older lamp that was in there

Technician's Assistant: Anything else you want the TV Expert to know before I connect you?

No that's about it . Thanks

Submitted: 3 months ago.Category: TV
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Answered in 1 minute by:
3/29/2018
TV Technician: Anthony_Infotech, Technician replied 3 months ago
Anthony_Infotech
Anthony_Infotech, Technician
Category: TV
Satisfied Customers: 16,243
Experience: 20+ years experience TV expert (field and bench) 9 approved qualifications in TV-ELECTRONICS
Verified

Hello
Welcome
I am sorry you are having trouble here,I am presently reviewing your question be with you very soon.

Anthony

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TV Technician: Anthony_Infotech, Technician replied 3 months ago

Could you please take a photo of this and upload here using the "add files" button ?

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Customer reply replied 3 months ago
Hi here is the pic of my TV screen . Thanks
Customer reply replied 3 months ago
Hi did you receive the picture
Customer reply replied 3 months ago
Is there someone available to talk to me about my TV concern
TV Technician: Anthony_Infotech, Technician replied 3 months ago
No pic has come through
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