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Tv keeps shutting off I replaced the bulb about a month ago…

Customer Question
Tv keeps shutting off...

Tv keeps shutting off I replaced the bulb about a month ago so I don't think that can be the issue

Technician's Assistant: What's the brand and model number of your TV? How old is it?

WD-82738

Technician's Assistant: Does the TV menu work? Do you have the same problem on all sources/inputs?

Yes, menu works. I had it on the input that controls my DVR from the cable company

Technician's Assistant: How long has this been an issue? What happened right before this?

It was fine one day, then the next day just shut off. I don't watch it a lot since I work most of the time.

Technician's Assistant: Anything else you want the TV Expert to know before I connect you?

Well I replaced the bulb a few weeks ago because screen was dim

Submitted: 3 months ago.Category: TV
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Answered in 9 minutes by:
3/29/2018
TV Technician: Shahid, Technician replied 3 months ago
Shahid
Shahid, Technician
Category: TV
Satisfied Customers: 13,320
Experience: I have been repairing electronic gear since 1993 as a qualified Sony tech
Verified

Welcome to JustAnswer, an independent, pay per question support website
Sorry to hear that you're having trouble with this and I'll do my best to help but need the following info to troubleshoot the problem

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TV Technician: Shahid, Technician replied 3 months ago

- What does the Power/ Status light do in the front of the TV when TV shuts Off?

Does the light stay solid or flash in what color?

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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