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Our 3 yr old Samsung 55” TV is having trouble with the

Customer Question
Our 3 yr old...

Our 3 yr old Samsung 55” TV is having trouble with the volume controls. It takes multiple taps to get a response from both original tv and cable remotes. What’s going on?

Technician's Assistant: Are all the cables at the back of your 55” connected tightly to the right sockets?

Yes

Technician's Assistant: What type of input cables are you using: HDMI, RCA (red, yellow, and white cables), S-Video, or something else?

HDMI

Submitted: 28 days ago.Category: TV
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Answered in 4 hours by:
3/29/2018
TV Technician: Pete, Electronic Engineer replied 28 days ago
Pete
Pete, Electronic Engineer
Category: TV
Satisfied Customers: 19,754
Experience: Over 16 years of experience installing and repairing electronics.
Verified

Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

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Customer reply replied 27 days ago
I am still waiting for your response...
TV Technician: Pete, Electronic Engineer replied 27 days ago
Sorry for the delay, do you still need help with this?
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Pete
Pete
Pete, Electronic Engineer
Category: TV
Satisfied Customers: 19,754
19,754 Satisfied Customers
Experience: Over 16 years of experience installing and repairing electronics.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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