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The sound stopped working in the middle of a program. The…

Customer Question
The sound stopped working...

The sound stopped working in the middle of a program

Technician's Assistant: What's the brand and model number of your TV? How old is it?

The sound suddenly stopped working

Technician's Assistant: Does the TV menu work? Do you have the same problem on all sources/inputs?

The sound suddenly stipped

Technician's Assistant: How long has this been an issue? What happened right before this?

It happened earlier this evening. Right before this it was working fine.

Technician's Assistant: Anything else you want the TV Expert to know before I connect you?

I don’t think so.

Submitted: 3 months ago.Category: TV
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Answered in 1 hour by:
3/29/2018
TV Technician: Dan, Master Tech and Repair Facility Trainer replied 3 months ago
Dan
Dan, Master Tech and Repair Facility Trainer
Category: TV
Satisfied Customers: 7,481
Experience: USAF trained; A.A.S Electronics; A.A.S. Education; Currently teaching advanced troubleshooting and repair for the DoD.
Verified

Welcome to the site! I'm Dan. What's the model number from the back of the TV, and how old is it?

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