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The picture is gone, I can turn on but when I plug in hdmi…

The picture is gone...

The picture is gone, I can turn on but when I plug in hdmi it doesnt work

Technician's Assistant: What's the brand and model number of your TV? How old is it?

RCA L40FHD41YX9

Technician's Assistant: Does the TV menu work? Do you have the same problem on all sources/inputs?

No tv menu doesn't work

Technician's Assistant: How long has this been an issue with your L40FHD41YX9? What happened right before this?

I used it for as a computer screen, then just stopped working. nothing in particular happened

Technician's Assistant: Anything else you want the TV Expert to know before I connect you?

There is no picture, I just want to know if I should toss it

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Answered in 3 minutes by:
3/28/2018
Shahid
Shahid, Technician
Category: TV
Satisfied Customers: 13,334
Experience: I have been repairing electronic gear since 1993 as a qualified Sony tech
Verified

Welcome to JustAnswer, an independent, pay per question support website
Sorry to hear that you're having trouble with this and I'll do my best to help but need the following info to troubleshoot the problem

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- Does the screen light up/ show backlight when turning power On?

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Customer reply replied 3 months ago
I just want to know if it’s not repairable

Thanks for the picture, working on it, hold on, please

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It seems the backlight inverter board failure that is why the screen doesn't glow since this is an old model so it would be tough to get replacement parts/ boards to get it repaired and you would be better off with a new TV rather than spend time and money on this old Tv's repair

I hope this info will help. If you have any additional questions, feel free to ask. If you're satisfied, please rate me a 5-star at the top of your page so I can get the credit for my work on the website
Thank you

Shahid
Shahid, Technician
Category: TV
Satisfied Customers: 13,334
Experience: I have been repairing electronic gear since 1993 as a qualified Sony tech
Verified
Shahid and 87 other TV Specialists are ready to help you
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Customer reply replied 3 months ago
Thanks

Much welcome, wish you the best~

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Shahid
Shahid
Shahid, Technician
Category: TV
Satisfied Customers: 13,334
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Experience: I have been repairing electronic gear since 1993 as a qualified Sony tech

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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