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Have a Panasonic 50 inch plasma tv TC-P50C2. Closed

Customer Question
Have a Panasonic 50...

Have a Panasonic 50 inch plasma tv TC-P50C2

Technician's Assistant: How old is your TC-P50C2?

Closed captioning not working

Technician's Assistant: Does the TV menu work? Do you have the same problem on all sources/inputs?

Yes

Technician's Assistant: How long has this been an issue with your TC-P50C2? What happened right before this?

I’ve lost closed captioning several times over the 8 years we’ve had the tv

Technician's Assistant: Anything else you want the TV Expert to know before I connect you?

I go to menu follow through instructions still no cc?

Submitted: 3 months ago.Category: TV
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Answered in 4 minutes by:
3/28/2018
TV Technician: ISP Cable Support, Customer Service replied 3 months ago
ISP Cable Support
ISP Cable Support, Customer Service
Category: TV
Satisfied Customers: 528
Experience: 12 years tech support with Cable, Internet and Phone.
Verified

Hello and welcome! I would be happy to assist today with your question.

Give me just a moment while I review the information provided.

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TV Technician: ISP Cable Support, Customer Service replied 3 months ago

What is the cable situation for this TV? Do you access your TV channels through a:

1. Cable Box

2. Satellite Dish

3. Cable from the wall to the TV

4. Antenna (inside or out)

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