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My son got me a fairly new used sharpe tv. I have a digital…

Customer Question
My son got me...

My son got me a fairly new used sharpe tv. I have a digital box and it just comes up “ failed to receive broadcast”

Technician's Assistant: What's the brand and model number of your TV? How old is it?

Sharp Liquid Crystal LC-19SB24U

Technician's Assistant: Does the TV menu work? Do you have the same problem on all sources/inputs?

The menu works. I don’t really know what to set it to though. I’m taking the hookup from my little old tv which is fine and transferring it as it is hooked up

Technician's Assistant: How long has this been an issue with your Sharp? What happened right before this?

It’s a new but slightly used tv my son got for me

Technician's Assistant: Anything else you want the TV Expert to know before I connect you?

I don’t know what I’m doing. ? Is this a free chat?

Submitted: 29 days ago.Category: TV
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Answered in 3 hours by:
3/28/2018
TV Technician: Anthony_Infotech, Technician replied 29 days ago
Anthony_Infotech
Anthony_Infotech, Technician
Category: TV
Satisfied Customers: 15,814
Experience: 20+ years experience TV expert (field and bench) 9 approved qualifications in TV-ELECTRONICS
Verified
Hello
WelcomeSorry you are having trouble here, when you say digital box is it a set top box with an antenna going to it or is it a satellite or cable box?Anthony
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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