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I signed on to Tennis Channel Plus but don't know how to…

Customer Question
I signed on to...

I signed on to Tennis Channel Plus but don't know how to receieve you it

Technician's Assistant: What device or product does this involve?

On my TV.

Technician's Assistant: What's the brand and model number of your TV? How old is it?

Sony, 27" Imac 2009

Technician's Assistant: Does the TV menu work? Do you have the same problem on all sources/inputs?

Yes/ no

Technician's Assistant: How long has this been an issue with your Sony? What happened right before this?

Was watching yesterday. was watching this morning

Technician's Assistant: Anything else you want the TV Expert to know before I connect you?

How next time?

Submitted: 3 months ago.Category: TV
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Answered in 1 hour by:
3/27/2018
TV Technician: Nathan, Installer replied 3 months ago
Nathan
Nathan, Installer
Category: TV
Satisfied Customers: 30,711
Experience: Custom home theater installer, authorized dealer top brands.
Verified

Hi, I'm Nathan.
Sorry to hear that you're having trouble, but I'll do my best to help you. Please give me a few moments to review and reply.

Is this something you subscribed to online? Or as part of a cable/satellite service?

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TV Technician: Nathan, Installer replied 3 months ago

Hello, it appears your question is still open.

Do you need more help with this?

Please note: You have already paid your fees to the site; I'd like to help you and provide value for that fee, but I do need to communicate with you here to do so, if more help is needed.

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Louie

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25+ yrs. experience in the field and 5+ yrs. online, down to component level.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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