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Louie, Technician
Category: TV
Satisfied Customers: 3022
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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It keeps shutting itself off and then turning itself back

Customer Question

It keeps shutting itself off and then turning itself back on
JA: What's the brand and model number of your TV? How old is it?
Customer: Tcl
JA: Does the TV menu work? Do you have the same problem on all sources/inputs?
Customer: Serial number 1705gtc001289a07661
JA: How long has this been an issue with your TCL? What happened right before this?
Customer: It starts today and the only thing that has happened in the last week was changed from cable to dish
JA: Anything else you want the TV Expert to know before I connect you?
Customer: No
Submitted: 7 months ago.
Category: TV
Expert:  Shahid replied 7 months ago.

Welcome to JustAnswer, an independent, pay per question support website
Sorry to hear that you're having trouble with this and I'll do my best to help but need the following info to troubleshoot the problem

Expert:  Shahid replied 7 months ago.

- Could you please get me the complete model number written on back cover or side panel of the TV?

- What video devices/ sources (such as cable box DVD player etc) are connected to the TV and does the problem occur on all video input sources?