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I can't turn off captioning. Vizio model e5501_b2e. I read…

I can't turn off...

I can't turn off captioning

Technician's Assistant: What's the brand and model number of your TV? How old is it?

Vizio model e5501_b2e

Technician's Assistant: Does the TV menu work? Do you have the same problem on all sources/inputs?

I read the guide followed directions which said not work with Hsu connection so changed to tv setting and was able to get close

Technician's Assistant: Anything else you want the TV Expert to know before I connect you?

So

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Answered in 11 minutes by:
3/27/2018
Nathan
Nathan, Installer
Category: TV
Satisfied Customers: 30,849
Experience: Custom home theater installer, authorized dealer top brands.
Verified

Hi, I'm Nathan.
Sorry to hear that you're having trouble, but I'll do my best to help you. Please give me a few moments to review and reply.

How do you get your stations? Antenna, basic coax only cable, or cable/satellite box?

Nathan
Nathan, Installer
Category: TV
Satisfied Customers: 30,849
Experience: Custom home theater installer, authorized dealer top brands.
Verified
Nathan and 87 other TV Specialists are ready to help you
Ask your own question now
Customer reply replied 3 months ago
Cable connected with hdmi
Customer reply replied 3 months ago
That is my cell clearer reception at home 701_477_8585
Customer reply replied 3 months ago
Ok so what do I do. I read the vizio user handbook and followed directions which did not work
Phone call session started

Thank you for the call, glad we could resolve this for you,

Nathan

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Nathan
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Satisfied Customers: 30,849
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