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I can't turn off captioning. Vizio model e5501_b2e. I read…

I can't turn off...

I can't turn off captioning

Technician's Assistant: What's the brand and model number of your TV? How old is it?

Vizio model e5501_b2e

Technician's Assistant: Does the TV menu work? Do you have the same problem on all sources/inputs?

I read the guide followed directions which said not work with Hsu connection so changed to tv setting and was able to get close

Technician's Assistant: Anything else you want the TV Expert to know before I connect you?

So

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Answered in 11 minutes by:
3/27/2018
Nathan
Nathan, Installer
Category: TV
Satisfied Customers: 28,934
Experience: Custom home theater installer, authorized dealer top brands.
Verified

Hi, I'm Nathan.
Sorry to hear that you're having trouble, but I'll do my best to help you. Please give me a few moments to review and reply.

How do you get your stations? Antenna, basic coax only cable, or cable/satellite box?

Nathan
Nathan, Installer
Category: TV
Satisfied Customers: 28,934
Experience: Custom home theater installer, authorized dealer top brands.
Verified
Nathan and 87 other TV Specialists are ready to help you
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Customer reply replied 23 days ago
Cable connected with hdmi
Customer reply replied 23 days ago
That is my cell clearer reception at home 701_477_8585
Customer reply replied 23 days ago
Ok so what do I do. I read the vizio user handbook and followed directions which did not work
Phone call session started

Thank you for the call, glad we could resolve this for you,

Nathan

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Nathan
Nathan
Nathan, Installer
Category: TV
Satisfied Customers: 28,934
28,934 Satisfied Customers
Experience: Custom home theater installer, authorized dealer top brands.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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