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We moved our large TV to the great room. It works perfect.

Customer Question
We moved our large...

We moved our large TV to the great room. It works perfect. But, it takes our 2 white controllers to work with it. One for sound & one for volume. Can it be made where they will both work for volume & channel selection? Thanks, ***** ***** Hall

Technician's Assistant: Are all the cables at the back of your TV connected tightly to the right sockets?

Yes, I did push on them.

Technician's Assistant: What type of input cables are you using: HDMI, RCA (red, yellow, and white cables), S-Video, or something else?

HDMI.

Technician's Assistant: Anything else you want the TV Expert to know before I connect you?

I don't think so.

Submitted: 3 months ago.Category: TV
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Answered in 4 hours by:
3/26/2018
TV Technician: Pete, Electronic Engineer replied 3 months ago
Pete
Pete, Electronic Engineer
Category: TV
Satisfied Customers: 20,328
Experience: Over 16 years of experience installing and repairing electronics.
Verified

Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

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TV Technician: Pete, Electronic Engineer replied 3 months ago

What is the make and model number of your TV?

What is the make and model number of the remotes that you are using with it?

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Customer reply replied 3 months ago
Model
#UN60FH60035 Version No. HH01 Remotes # FCC ID:ZQ8RC305B
Customer reply replied 3 months ago
TV is a Samsung
TV Technician: Pete, Electronic Engineer replied 2 months ago

Has the remote been programmed to work with the TV?

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Customer reply replied 2 months ago
Don't want you, don't need you, will never do this again. You made $5...........Congrats, Mrs. Hall
TV Technician: Pete, Electronic Engineer replied 2 months ago

Ok, if you need anything else just let me know.

Thanks,

Pete.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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