TV

Facing TV Problems? Ask a TV Technician.

Ask an Expert,
Get an Answer ASAP!

It won't come back on, only had for 5 months. I am now. No…

Customer Question
It won't come back...

It won't come back on, only had for 5 months

Technician's Assistant: Is your TV connected to a surge protector or power strip?

Yes

Technician's Assistant: Have you tried to power reset your TV (unplugging the power for 1-2 minutes, then plugging it back in)?

I am now

Technician's Assistant: Anything else you want the TV Expert to know before I connect you?

No that is all, thank you

Submitted: 3 months ago.Category: TV
Show More
Show Less
Ask Your Own TV Question
Answered in 5 minutes by:
3/26/2018
TV Technician: Aric, Technician replied 3 months ago
Aric
Aric, Technician
Category: TV
Satisfied Customers: 47,494
Experience: 15+ years in the field. Owner of AV Installation, OEM and Repair company
Verified

I'm reviewing your details and will reply shortly.

Ask Your Own TV Question
TV Technician: Aric, Technician replied 3 months ago

What's the model number off of the back of the TV please?

Ask Your Own TV Question
Customer reply replied 3 months ago
4opfl4901/f7b
TV Technician: Aric, Technician replied 3 months ago

Any signs of life at all on the Phillips (power light lit or blinking, etc.)?

Ask Your Own TV Question
TV Technician: Anthony_Infotech, Technician replied 3 months ago
Anthony_Infotech
Anthony_Infotech, Technician
Category: TV
Satisfied Customers: 16,245
Experience: 20+ years experience TV expert (field and bench) 9 approved qualifications in TV-ELECTRONICS
Verified
Any signs of life please? Is the power light on the front of the set lit or blinking?Anthony
Ask Your Own TV Question
Customer reply replied 3 months ago
No, please give me a phone number so I can get another T.V. .The warranty is for 1 year , I've only had for 5 months.
TV Technician: Anthony_Infotech, Technician replied 3 months ago

Can you please get me the model number found on the back of the set?

Ask Your Own TV Question
Customer reply replied 3 months ago
Model # 40PFL4901/F7B
TV Technician: Anthony_Infotech, Technician replied 3 months ago

1-***-***-****

You may need your invoice

A positive rating at this point is welcome of 5 stars (hopefully) with the rating bar of stars at the top of the page thank you,the site will then release a payment to me thanks again,note question remains open for 30 days
Anthony

Ask Your Own TV Question
TV Technician: Anthony_Infotech, Technician replied 3 months ago

Ifyou have any issues with the above please just come directly back here to discuss your problem thanks

Ask Your Own TV Question
Customer reply replied 3 months ago
I have my receipt
TV Technician: Anthony_Infotech, Technician replied 3 months ago

That's good if you need anymore help please let me know ,however if I am to be paid by the site I need you to rateme at least 3 stars with the rating bar of stars top of the page thank you

Ask Your Own TV Question
Customer reply replied 3 months ago
You want me to rate you so I will be charged $26.00 , you gave me the wrong phone number. I called Wal-Mart and my friend talked to the associate and she gave me the right number.
TV Technician: Anthony_Infotech, Technician replied 3 months ago

That is the phillips customer service number

Ask Your Own TV Question
TV Technician: Anthony_Infotech, Technician replied 3 months ago

What number do you have?

Ask Your Own TV Question
TV Technician: Anthony_Infotech, Technician replied 3 months ago

Unless the set is a Magnavox which is a subsidiary or Philips that is the only error i can see being made so is the set a Magnavox or Philips?what number do you have?

Ask Your Own TV Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a tv technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Anthony_Infotech Your Own Question
Anthony_Infotech
Anthony_Infotech
Anthony_Infotech, Technician
Category: TV
Satisfied Customers: 16,245
16,245 Satisfied Customers
Experience: 20+ years experience TV expert (field and bench) 9 approved qualifications in TV-ELECTRONICS

Anthony_Infotech is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

I'm screaming your praises!! WOW! I plugged my TV in and bammo! The picture came on bright and beautiful. What a relief! YOU saved me some money and headache.

VMUnited States

I love this site! $9 instead of a repairman or new/used frig can't be beaten. This older woman will worry less now that she knows about this site. Bless you all.

WindyUSA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

Louie

Louie

Technician

3,022 satisfied customers

25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Rod

Rod

TV & Communications Sys Repair

2,355 satisfied customers

FCC Commercial License, Previous owner of Electronics Repair shop, 40+ years in electronic systems.

Steven

Steven

Technician

1,457 satisfied customers

Ma. Master Technician Lic. Authorized Warranty Support.

euro-pro llc

euro-pro llc

Technician

1,128 satisfied customers

20 years in TV repair,certified by all major brands- Sony,Samsung, LG,Toshiba, Panasonic, RCA,

Daniel

Daniel

Electrical Engineer

1,072 satisfied customers

BSEE (Electrical Engineer), 10+ years electronic design experience ,chip, board, component expert

Conrad

Conrad

Technician

946 satisfied customers

Training on many types of consumer electronics, training on Sony Samsung and JVC

Neil

Neil

Technician

803 satisfied customers

More than 10 years experience repairing TV's and electronics equipment.

< Previous | Next >

Related TV Questions
The sound is distorted. Sounds like martians talking. We had
The sound is distorted. Sounds like martians talking. We had a guy come out and he just basically pushed a reset button and it fixed. That lasted about 2 months and it is doing it again. … read more
Anthony_Infotech
Anthony_Infotech
Technician
16,245 satisfied customers
Panasonic plasma tv won't come blinks 7 times, red light
panasonic plasma tv won't come blinks 7 times, red light stays on. any hope? … read more
Mike G.
Mike G.
Television Repair Technician
Vocational, Technical or Trade Scho
1,674 satisfied customers
I have a 70" sharp tv 4k model number 70M7100UWGG162687 the
I have a 70" sharp tv 4k model number 70M7100UWGG162687 the tv has power going to it u can see the red light on the left hand side light up but the screen itself won't turn on … read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,130 satisfied customers
Won't turn on. I went thru the steps that it says to do,
won't turn on. I went thru the steps that it says to do, nothing. … read more
Anthony_Infotech
Anthony_Infotech
Technician
16,245 satisfied customers
It won't turn on when I power it up the light comes on and
it won't turn on when I power it up the light comes on and then it goes right off and wont start. … read more
Anthony_Infotech
Anthony_Infotech
Technician
16,245 satisfied customers
When we turned the tv on it goes to a select language screen
When we turned the tv on it goes to a select language screen and doesn't allow you to do anything else. It won't exit or anything. … read more
Mike G.
Mike G.
Television Repair Technician
Vocational, Technical or Trade Scho
1,674 satisfied customers
TV won't display picture. Stay black!! Even though cable
TV won't display picture . Stay black!! Even though cable works on other tv in house … read more
Anthony_Infotech
Anthony_Infotech
Technician
16,245 satisfied customers
Regza 55sv670 cc won't come on or flashes a partial sentence
regza 55sv670 cc won't come on or flashes a partial sentence and then disappears........help, i'm deaf … read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
I have a Proscan PLDED3992A-C where the picture suddenly
I have a Proscan PLDED3992A-C where the picture suddenly gets dark. If you get close to the screen you can still see the picture. The audio is always good. … read more
Mike G.
Mike G.
Television Repair Technician
Vocational, Technical or Trade Scho
1,674 satisfied customers
Had pic and sound then no pic and now no sound...black
had pic and sound then no pic and now no sound...black screen...sanyo led flat 48" … read more
Mike G.
Mike G.
Television Repair Technician
Vocational, Technical or Trade Scho
1,674 satisfied customers
Answers from Two Experts requested: I have an RCA TV that is 36" and about 5 years ol
I have an RCA TV that is 36" and about 5 years old. It turns off automatically. Now, it won't turn on. We have Direct TV, I unplugged all of the connections from Direct TV to see if it them or the TV.… read more
Expert
Expert
the wd 52628 the tv comes on last for short time then the
the wd 52628 the tv comes on last for short time then the red light come on and stays and on but no light i change 3 to 4 months ago but the tv will come and do it all over help !… read more
Aric
Aric
Technician
47,494 satisfied customers
Only had 60 in Vizio tv for a month, screen went black had
Only had 60 in Vizio tv for a month, screen went black had sound, turned it of and will not come back on.… read more
MD.REHAN
MD.REHAN
self employed
Diploma in applied electronics
836 satisfied customers
My Vision has worked fine for months, but I had to reset a
My Vision has worked fine for months, but I had to reset a breaker recently, and now anything plugged into my rear HDMI ports puts out video, but no sound through either TV speakers or surround system… read more
Tim Nolan
Tim Nolan
TV Repair Center Owner
Associate Degree
17,254 satisfied customers
Hi, I own the un55b8500xf tv and my question to you is, when
Hi, I own the un55b8500xf tv and my question to you is, when I'm watching tv shuts off and just clicks on and off. The picture doesn't come back on, I some time can get it to come back on when I leave… read more
Aric
Aric
Technician
47,494 satisfied customers
I have a 50 in DLP Samsung and I replaced the lamp a few months
I have a 50 in DLP Samsung and I replaced the lamp a few months ago, no problem works fine. Now the screen seemed to freeze up, then went to no picture but sound and now it will nothing comes on, not … read more
Dan T.
Dan T.
Calibration and Repair Center Supervisor
Associate Degree
5,680 satisfied customers
Why does my Vizio 42 HDTV suddenly fade and go black, while
Why does my Vizio 42" HDTV suddenly fade and go black, while sound still works? I turn the set off, leave it off for 3 min. and turn it back on. It is fine for awhile (maybe a week or so) and then it … read more
Tim Nolan
Tim Nolan
TV Repair Center Owner
Associate Degree
17,254 satisfied customers
My 16 month old Samsung fpt 5094 Wireless tv recently quit
My 16 month old Samsung fpt 5094 Wireless tv recently quit connecting to the base unit. The base units' blue light comes on for a few seconds then dims. I have heard Semsung had issues with this syste… read more
TV Tech1
TV Tech1
Associate Degree
4,544 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x