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It won't come back on, only had for 5 months. I am now. No…

Customer Question
It won't come back...

It won't come back on, only had for 5 months

Technician's Assistant: Is your TV connected to a surge protector or power strip?

Yes

Technician's Assistant: Have you tried to power reset your TV (unplugging the power for 1-2 minutes, then plugging it back in)?

I am now

Technician's Assistant: Anything else you want the TV Expert to know before I connect you?

No that is all, thank you

Submitted: 30 days ago.Category: TV
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Answered in 5 minutes by:
3/26/2018
TV Technician: Aric, Technician replied 30 days ago
Aric
Aric, Technician
Category: TV
Satisfied Customers: 46,707
Experience: 15+ years in the field. Owner of AV Installation, OEM and Repair company
Verified

I'm reviewing your details and will reply shortly.

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TV Technician: Aric, Technician replied 30 days ago

What's the model number off of the back of the TV please?

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Customer reply replied 30 days ago
4opfl4901/f7b
TV Technician: Aric, Technician replied 30 days ago

Any signs of life at all on the Phillips (power light lit or blinking, etc.)?

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TV Technician: Anthony_Infotech, Technician replied 30 days ago
Anthony_Infotech
Anthony_Infotech, Technician
Category: TV
Satisfied Customers: 15,814
Experience: 20+ years experience TV expert (field and bench) 9 approved qualifications in TV-ELECTRONICS
Verified
Any signs of life please? Is the power light on the front of the set lit or blinking?Anthony
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Customer reply replied 30 days ago
No, please give me a phone number so I can get another T.V. .The warranty is for 1 year , I've only had for 5 months.
TV Technician: Anthony_Infotech, Technician replied 30 days ago

Can you please get me the model number found on the back of the set?

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Customer reply replied 30 days ago
Model # 40PFL4901/F7B
TV Technician: Anthony_Infotech, Technician replied 30 days ago

1-***-***-****

You may need your invoice

A positive rating at this point is welcome of 5 stars (hopefully) with the rating bar of stars at the top of the page thank you,the site will then release a payment to me thanks again,note question remains open for 30 days
Anthony

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TV Technician: Anthony_Infotech, Technician replied 30 days ago

Ifyou have any issues with the above please just come directly back here to discuss your problem thanks

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Customer reply replied 30 days ago
I have my receipt
TV Technician: Anthony_Infotech, Technician replied 30 days ago

That's good if you need anymore help please let me know ,however if I am to be paid by the site I need you to rateme at least 3 stars with the rating bar of stars top of the page thank you

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Customer reply replied 30 days ago
You want me to rate you so I will be charged $26.00 , you gave me the wrong phone number. I called Wal-Mart and my friend talked to the associate and she gave me the right number.
TV Technician: Anthony_Infotech, Technician replied 30 days ago

That is the phillips customer service number

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TV Technician: Anthony_Infotech, Technician replied 30 days ago

What number do you have?

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TV Technician: Anthony_Infotech, Technician replied 30 days ago

Unless the set is a Magnavox which is a subsidiary or Philips that is the only error i can see being made so is the set a Magnavox or Philips?what number do you have?

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Anthony_Infotech
Anthony_Infotech
Anthony_Infotech, Technician
Category: TV
Satisfied Customers: 15,814
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Experience: 20+ years experience TV expert (field and bench) 9 approved qualifications in TV-ELECTRONICS

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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